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Saturday, November 8, 2014

Gut Feelings Equals Self Awareness--Luciano The Key Santini

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Good morning to all who read and follow me on this blog. Writing has always been one of my passions and it something that I can do forever. My friends writing is one of those passions that once you find your subject or subjects you enjoy it will come natural One of my passions is writing about how the mind works in different situations or scenarios.



Let us talk about emotional intelligence and what to do and not to do when involved in a situation you wish you were never involved with.Let us start with what it is;
Emotional intelligence (EI) is the ability to monitor one's own and other people's emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.[1] There are three models of EI. The ability model, developed by Peter Salovey and John Mayer, focuses on the individual's ability to process emotional information and use it to navigate the social environment.[2] The trait model as developed by Konstantin Vasily Petrides, "encompasses behavioral dispositions and self perceived abilities and is measured through self report".[3] The final model, the mixed model is a combination of both ability and trait EI. It defines EI as an array of skills and characteristics that drive leadership performance, as proposed by Daniel Goleman.[4]


The model introduced by Daniel Goleman[34] focuses on EI as a wide array of competencies and skills that drive leadership performance. Goleman's model outlines five main EI constructs (for more details see "What Makes A Leader" by Daniel Goleman, best of Harvard Business Review 1998):
  1. Self-awareness – the ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions.What does this mean to a leader? Well I can tell you that as a leader you need to be in touch with your emotions and be able to reach and out to staff and be able to connect via emotional feelings. 
  2. Self-regulation – involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances. To a leader this is very important because if you have no idea how to regulate your emotions you will find yourself in a pickle which usually will end up pretty bad or simply a total disconnect from reality.
  3. Social skill – managing relationships to move people in the desired direction; To a leader this is very important but you have to be able to make sure that you are connecting with staff because if you are not you will simply loose control  and you will not be able to guide or give instruction because what happens is that they will start to give you direction and this is usually not good at all.
  4. Empathy - considering other people's feelings especially when making decision; To a leader this is probably on  e of the most if not the most important aspect of emotional intelligence. A leader has to have empathy towards others and if you do not not then you are simply leading by position power which will last for a short time before the leader will start having issues due to micro managing.
  5. Motivation - being driven to achieve for the sake of achievement. To a leader this is also a big part of the game of emotional intelligence because a leader will have to have the skill to make sure that their staff or peers will either buy into a goal or follow the leader.
 
I have also found that sometimes bullying will exist when there is a power of position management style. This usually happens when The leader who is really not a leader but was given that position because of time in position and so was promoted with no real people skills or low self esteem which would lead to poor leadership.This will also cause conflict among staff members because you have someone who should be leading when in fact they are hindering everyone from moving forward.


Most failures could have been converted into successes if someone had held on another minute or made more effort.

When you have the potential for success within you, adversity and temporary defeat only help you prepare to reach great heights of success. Without adversity, you would never develop the qualities of reliability, loyalty, humility, and perseverance that are so essential to enduring success. Many people have escaped the jaws of defeat and achieved great victories because they would not allow themselves to fail. When your escape routes are all closed, you will be surprised how quickly you will find the path to success.

Saturday, November 1, 2014

Life isn't fair. It's just fairer than death that's all -William Goldman


Good morning to everyone and I hope that everyone who celebrates Halloween had a wonderful day and took in lots and lots of candy. We took our boys out and well yes they took in a truckload of candy and yes of course we walked around with them and yes it was lots of fun but the most important part was when we have to check candy and of course the technique we use is that the larger candy have to be inspected  because those are the usually the ones the parents like the best :) right yes of course we are right.

I think that in business specially the smaller business owners are a bit afraid to give candy and or promote their business due to all kinds of stuff that could go wrong and yes it is understandable, but sometimes I have also seen small businesses take advantage of such holidays to self promote the heck out of the business. This is a time when you know parents are coming with their kids and what better time to hand out menus or candy with business cards HELLOOOOO!!! this is just one way that I help small businesses promote their products or services.

 I know that sometimes in business specially when one is starting out and you have your heart poured all into it it becomes a daily struggle just to survive and most people just give up or become mediocre with business and in life and thus conform to what they fell is great and plateau there and stay.

"Preantepenultimate" I did not even know this word existed! Holy Sh@#$$!. It means to come in fourth before last! I find that many people give up because they loose sight of life and loose that special push they so badly need to move to the next step but never happens because they have given up. I also find businesses fall into the hole when they feel that all has to be perfect or else failure will creep in. Take a look at these two quotes;

 "Perfectionism has nothing to do with getting it right. It has nothing to do with high        standards. Perfectionism is a refusal to let yourself move ahead." -Jennifer White


   Life isn't fair. It's just fairer than death that's all                        -William Goldman

Life is not fair and we all have heard this many many times over and over and over-Well people get over it!! Life is not fair so stop complaining because to be honest with you and in your face! You need to sit back and think about why you are there or in a place you wish you were not. I know from experience that when one does ill to another person no matter how small we might think it is it always comes back and let me tell you I am not perfect by far and so I changed the way I think of others and the way I think of myself.

 

Yes it took a long time for the stars to align with me but they did and well I worry less about what other say or think and at the end of each day I go into what I call purgatory and take each hour of the day to see if I did anyone wrong and if I did I will call them and apologize and my day becomes so much better. Try it sometime it works. This might sound weird in some ways I am sure of it but what i can tell you is that it does work.

If you are sure you are right, you need not worry what the world thinks. If you are ever to achieve noteworthy success in your life, you must be willing to stand apart from the crowd. Success is something that is achieved by the minority, not the majority, of people. You will also discover as you climb the ladder of success that there are many who, out of jealousy or envy, will belittle your achievements. Nevertheless, if you have the courage of your convictions, nothing can deter you from your course. You develop confidence in your beliefs by doing your own thinking and by constantly testing and revising your knowledge. 

Use W. Clement Stone’s R2A2 Principle to Recognize and Relate, Assimilate and Apply information from any field to help solve your problems and direct your thinking. 

What others think of you is important, as long as it coincides with what you think of yourself. If you are recognized by others as a positive person who always makes an important contribution, you will be in demand, for there are never enough such people in any organization. Your co-workers will value you, your customers will appreciate you, and your boss will recognize and reward you if you stick with it. You may not become an overnight success, but neither will you fail instantly and permanently. Make it a habit to go the extra mile with a Positive Mental Attitude.

A little bit on customer service
I Find that if you deal with clients and people in general you need to have some really great customer service because when they have questions you better have the answers they are looking for if you want them to keep returning so why not find the best person or business coach to help you get there and come up and train the best solutions for your business.
 



Saturday, October 25, 2014

"In all of reality stands one mind that will break you or make you and that is your very own mind" Luciano The Key Santini


Good morning everyone around the globe who follow ad and read my sometimes disturbing blog posts-ha just kidding. Thank you and thank you.


Today I was really thinking about what to talk about and then this idea comes to mind-What about people and how they think and believe regarding rumors. I find that people are somewhat of a mystery to me and I suppose they will always be. You see the mind will see and believe what you tell it to believe or to see and guess what it will see and believe what you tell it.

 Why is that? Well because the brain has no idea what is real and what is not real therefore whatever you tell it it will abide cooool right well not really because it can and will get you into some hot water.

Rumors can create an image or images of what is not or never was there but because what you thought to be there is not there then you will fill in with what you believe to be real and or true when in reality it is only your reality and only your truth. The mind can be as malleable as you want it to be. This type of behavior can be dangerous in  so many ways and so easy to fall into.

Success attracts success and failure attracts failure because of the law of harmonious attraction.

In physics, positives attract negatives and vice versa, but in human relationships the opposite is true. Negative people attract only other negative people, while positive thinkers attract like-minded individuals. You will find that when you begin to achieve success more successes will follow. 

This is the law of harmonious attraction. When riches begin to come your way, you’ll be amazed how quickly they accumulate. Train your mind to visualize yourself acquiring a specific amount of wealth or achieving a certain goal — whatever you most desire. Then use self-suggestion to persuade your subconscious mind that you can achieve your goal, and put your plan into action. 

When you use the tools that you have at your disposal to prepare yourself for success and visualize yourself as having already reached your objective, you can achieve any reasonable goal that you set for yourself. 

Business management has so many facets of characteristics and so many thoughts on any one model out there and sometimes that can be daunting. I am not talking about the business models what I am talking about here my friends is people's behaviors.


The old adage that "People are hired for their talents and fired for their behavior" This is a true statement in business or as I like to put it in the real world-however it all depends on who you work for. Government though it is a great place to work for becomes pretty difficult to get rid of someone due to all the intricacies involved therefore people will suffer and usually the person showing and sometimes acting out the bad behavior will be the person to get rewarded Dam!!! that can be extremely frustrating!!!

The question then becomes what does it take to be in good business with clients and staff and I say the following and it is OK if some of you do not agree simply because we all have in our minds what is and is not important.
I believe that:


Being in the now meaning to be able to make choices at a snap of a finger not only takes strong leadership but a strong mind.

Being real meaning that if come off as a fake person most people will eventually see it and well no more followers.

Being strong both in mind and reality meaning that as leaders become challenged by both staff members and clients sometimes being rumored about and standing their grounds seem to be great hallmarks for a strong leader. 

Showing emotions for others or empathy meaning that as a leaders you have to show you care.

Timing and prioritizing meaning that many times as a leader you will be challenged with time constraints and decision making and how well you manage time and priorities will make you or break you as a leader.

Motivation meaning as leaders how do you motivate your staff. As a leader you have to be able to get staff and partners to buy into your goals without using power of position but having them to follow you. 


"In all of reality stands one mind that will break you or make you and that is your very own mind"
Luciano The Key Santini

Saturday, October 18, 2014

We all want peace on earth and we all want to be happy however we first need to let go of the pieces that make us unhappy - Luciano The Key Santini

Your Solutions Provider In Life And In Business
We all want peace on earth and we all want to be happy however we first need to let go of the pieces that make us unhappy -Luciano The Key Santini

Good morning and how is everyone around the globe who join me each Saturday to read my posts. I hope each one of you is doing well.I would like to say thank you to all of you for reading and following me on my journey to change the world one mind at a time with a real perspective of the real world and to look at the world for what it really is and not for what we as individuals would like it to be.


How many times have we been told that knowledge is power? You can acquire all the knowledge there is to acquire my friends but if you have no idea how to implement that knowledge guess what!! It does you no good at all. Here is an article that two of my friends and mentors wrote a while back and would like to share,

 Knowledge
The accumulation of great fortunes calls for power and power is acquired through highly organized and intelligently directed specialized knowledge, but that knowledge does not necessarily have to be in the possession of the man who accumulates the fortune.

We all recognize (at least I hope most of us) that knowledge is instrumental to value-creation and that knowledge as an asset is far more important than traditional assets such as equipment, real estate or buildings. And to a great extent, every organization must become a knowledge organization and that every employee must become a knowledge professional.
However, knowledge can be very messy – trying to turn tons of data into knowledge, not to mention the fact that the value of knowledge diminishes over time. Additionally, knowledge has little power in the workplace if no one shares it. Therefore, knowledge often lacks power. For example, knowledge is very inter-related; i.e. one part adds value to another part and when combined, knowledge has much more power as opposed to restricting knowledge to certain select areas.

 This is why competitive intelligence can be important since competitive intelligence pulls the pieces together for a “strategic” view of things, giving knowledge enormous power.
“It is evident that knowledge is rapidly becoming the firm's primary instrument of progress and competitiveness. Existing knowledge defines our productivity and competitive skill in the present; new knowledge determines our productivity and competitive skill in the future.”
- Information, Organization, and Power: Effective Management in the Knowledge Society by Dale E. Zand

Even little things deflate the power behind knowledge – people are denied access to it, people are unable to use it or people fail to learn from it. Knowledge comes alive when everyone collects it, shares it, and learns from it. The internet provides an excellent example of how knowledge gains power – everyone can easily tap knowledge at the click of a mouse, making knowledge a common commodity just like water or electricity. Everyone uses the stuff to improve their quality of life.

In order to advance knowledge, barriers must be removed, allowing people access to it and communicating it in such a way that people can easily take advantage of it. By simplifying knowledge, we give people the power of knowledge since they can now execute on it.

“Companies survive on their ability to adapt when necessary, and it is increasingly necessary for them to do so. Successful adaptation is not, however, a chameleon-like response to the most immediate stimuli – a quick switch to a new enterprise or an impulse acquisition. Rather, successful adaptation seems to involve the thoughtful, incremental redirection of skills and knowledge bases so that today's expertise is reshaped into tomorrow's capabilities.”
- Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation by Dorothy Leonard-Barton

Knowledge becomes very powerful given the right kind of culture. For example, people are responsive to what is required within an organization based on the culture and authority that is superimposed by management. Knowledge becomes powerful when people share what they know so that collectively everyone is moving in the right direction. This requires a culture that rewards and recognizes learning and ideas. Additionally, people usually equate knowledge with some form of training, but the best forms of knowledge tend to be informal, whereby people increase their knowledge in an open learning environment (and this gets back to the culture of the organization).

Finally, you can assess if knowledge has power within the workplace. For example, it is important for people to understand the “big picture” behind an organization. Many employees are unclear on basic organizational things – strategy, organizational structure, who the competition is, and other overall facts related to the company. Therefore, a good starting point on your knowledge journey is to make sure people have knowledge about the fundamentals of the organization.

“Attempting to build a knowledge organization, however, is neither a short-term effort nor a one-off project. The process of becoming a knowledge organization can be visualized as traveling along the knowledge organization path. Some organizations are not even on the path, others are just starting on the path, and still others are further along.

 The underlying assumption is that those companies on the knowledge organization path envision and behave differently from the more 20th century companies. Those with knowledge orientation focus on ideas, creativity, and knowledge. They speak of ‘intellectual capital' as opposed to traditional assets. Most important, the leaders of knowledge organizations fully realize that their most important assets walk out the door every night. Whether those assets show up the next day is of vital importance to the future of the knowledge organization.”
- Leading with Knowledge: The Nature of Competition in the 21st Century by Richard C. Huseman, Ph.D. and Jon P. Goodman, Ph.D 


Saturday, October 11, 2014

Persisting in what you believe which should always be to find the good in all people-Quentin Santini 13 Years Old

Hello and good morning to all who read my blog I truly appreciate your comments and suggestions because it give me a much better idea regarding what to write next or any specific subject thank you thank you.

Did you know that most sickness and ill hearten thoughts come from a negative way of thinking. The negativity will perform ill thinking and before you know it you are a sick person.If you constantly think negative you will become sick. Something to really think about today.


Today I would like to start with some motivation for yourself and something you may share with anyone that might need a lift in life. In life I know from experience that because of what we want and what we are searching for always seems to be to make more and more money. The question I have is why is that? I believe it is because we are always wanting what others may have and that to makes a miserable life to be living in. 

I would like you to think about this because it is a reality check for yourself and I know it was for me. I have made the thousands and thousands of dollars and I have had some great and high paying positions but one day came a realization that I needed to stop focusing on money and begin to focus on what was really important which was my family.


We need to look at life from a perspective of what has real meaning for me!! This is more then finding your purpose finding purpose is looking for why you are here on earth. Finding meaning means looking inside of yourself and meshing with what is outside of you and bring that together to a realization of who you are;

Written on wiki how.com;
Some people find religious belief more than adequate to fill their lives with meaning. Being a "True Believer", however, will only result in giving up your identity for the identity of the collective. Conflicts and mid-life crisis inevitably arise when the adopted concept of self conflicts with the true self. If you are inquisitive and trusting of your own intelligence, the first step is to find your true self. Self revelation is not for the squeamish. Take the time to let go of societal and personal preconceptions, letting your identity emerge without construct.


My son is one of the most loving kids I have ever known because of the passion he has found in skateboarding

 He brings me a new way of thinking and seeing things from a different point of view I had never seen before which is; Persisting in what you believe which should always be to find the good in all people-Quentin Santini

When he made that statement to me it blew me away! I simply went WOW!!

The truth is that we will all have a different take on what we find to be meaningful but we have to find who we are and once we do well things will begin to fall into place in our paths of life.I like to believe that all people are rational and loving but is that the case. In my mind that is the the case I want to believe that however reality has shown me otherwise and well when I face that obstacle I change my way of thing for that moment and move on but never stay stuck thinking for one moment that all people are that way.


 
 Falsehood does evermore have a way of publishing itself.
It is virtually impossible to conceal the truth forever. It is the natural order of things that the truth will eventually come out. This single fact is the foundation of our judicial system and the basis on which all human relationships are formed. A business, professional, or personal relationship built upon a lie cannot long endure, but one that is founded on truth and equality of benefit for the participants is unlimited. 

Make it a practice to tell the truth in all that you do — even when it doesn’t matter — and you will form a habit of truthfulness. You will know instinctively that it is better to tell the truth and face the consequences than to launch a falsehood that will eventually make itself known to the world.


Saturday, October 4, 2014

IS TRUST IMPORTANT IN THE WORKPLACE TODAY-Luciano The Key Santini

Hello and I hope that everyone around the world is having a beautiful day because that is what life should be all the time a beautiful day and if it is not then change your attitude!! there you have it I did say it YES I did ! Change your attitude and when you do your day will become much brighter.

One of the biggest issues in large organizations is that of trust. We are going to talk about trust on the organization whether it is going to treat people right. Will they continue training or will they offer training to those in need or will they just let them go? These are legitimate questions to ask a human resources manager. 

I will tell you to be prepared because these type of question most of the time they have no idea how to respond and this is why? They have no trust in the people they hire.

Trust in people that they will always try to do the right thing

True trust acknowledges imperfections, accepts them as part of our individual makeup, and focuses on our positive aspects instead of expounding upon our faults. Your friends don’t like you to comment upon their failings any more than you like them to criticize you. When your friends are discouraged or disappointed in themselves, a word of encouragement will serve much better than a sermonette. 

To be the kind of manager you would like to have, be a good listener, offer advice when you are asked for it, and treasure the trust that your staff have placed in you. Praise them for their achievements and sympathize when they fall short, but avoid offering “constructive criticism” or playing devil’s advocate. Most of us expect more from ourselves than anyone else ever would, and we are painfully aware of our shortcomings. We don’t need to be reminded of them by our managers.



 What about communication among people at work? This seems to be a huge problem in large organizations and it starts at the top.

Sometimes plain wrong information

Sometimes information will be sent down from the top and we think we understand it and may even look simple so we just pass it on to someone else to convey it to the rest of staff. Then they will put their spin on the information that was received and by the time it has reached staff it has a completely different meaning then what it originally was.Verify the information being conveyed before sharing it. If your information is unclear, confusing or flat out incorrect, the message sent will be wrong. Double-check information you plan to share in the workplace to ensure its authenticity, clarity and correctness. 

When you share information that is wrong or confusing, people will not receive the intended message. I believe that clarity and simplification works from the top to the bottom. Have it be so clear  that the understanding of the facts are simple to see, the order of information and its intended use before sending a message that can't be retracted.

Why the issues in communication? There are so many answers but which are correct? I have no idea but perhaps I have a few ideas;
Keep your employees informed of what is going on within the organization. Whether it is a meeting long enough to find out what is going on within the organization everyday or a daily or weekly email. Employees will have more drive because they feel they are contributing something to the organization’s success as a whole. 


 Many things can cause poor communication in the workplace. From personal conflict to low morale to lack of motivation, poor communication will often ensue. If you examine the personalities of the people and the workplace relationships between them, it is often easy to see where the problem may lay. For example:
  • If there are individuals who have a superiority complex this may attribute to poor communication.
  • If there is an ineffective exchange of information then there will be a breakdown in communication.


What about leadership?

According to Barbara White:
A good leader is confident. In order to lead and set direction a leader needs to appear confident as a person and in the leadership role. Such a person inspires confidence in others and draws out the trust and best efforts of the team to complete the task well. A leader who conveys confidence ( Sometimes misconstrued as a big EGO) towards the proposed objective inspires the best effort from team members.

Saturday, September 27, 2014

An EGO!! What NO WAY!! OK --Tenacious and enthusiastic-YES-Luciano The Key Santini


Hello everyone around the world. I would really like to thank every single one of of you who read my blogs and email me with some great suggestions. I write for you the individual who is looking to make a change in their life or make a difference in someones life. 

I was told the other day that I had somewhat of an ego and of course it caught me by surprise and I just laughed inside while the conversation went on and ended. So who Am I?


Tenacious and enthusiastic- I drive for success with an entrepreneurial mind and soul.A vibrant professional with an eagle eye focus on results.Spirit to build and lead highly paced teams & Businesses towards achieving business objectives.I started from a young age o and worked my way through hard work and education to eventually where I am today.

I'm a proud father and friend to my sons and daughter, Who are the balance of my world and everything I do and create. My children are my passion and my drive to succeed for greatness in life and living.


I try to approach every job enthusiastically in a spirit of friendly cooperation, I try my very best to distinguish myself from the vast majority of people whose primary concerns include breaks, benefits, paychecks, and quitting time.

I was really surprised because in all actuality to have an ego is a great thing as long as you keep it in check and not start to believe that the whole world revolves around you. Let us take a closer look:

The Positive Ego

The negative ego is really just a tool gone rogue–like a lawnmower that somehow animates itself and tears apart the flowerbed. (The ex-software-engineer part of me is tempted to go off on some creative tangent about artificial intelligence and sentient appliances…but I’ll spare you.) But if you know how to use it, it can be a really useful ally.


 
So what’s the ego’s intended function, anyway? The Freudian definition of “ego” is simply, according to Wiktionary, “the most central part of the mind, which mediates with one’s surroundings.”

That’s all! The ego is meant to be our window to the world around us–a neutral and extremely useful source of information about what’s happening.

Do not ever make the mistake to allow others opinions define who you are--Luciano The Key Santini

I believe to have a really good understanding of human behavior from a management point of view manager have to make sure they understand who they are as human beings and where they are in their lives and are they happy where they are at that point. What happens when they are not happy then they will push their power on others simply because they are not happy with who they are as people and where they are in their lives. 

 

Only the highway of useful service leads to the city of happiness.

Psychologists who study human behavior have concluded that we are happiest when we are striving to achieve success. It is the act of striving, not the successful completion of the task, that provides the greatest psychic rewards. When you strive to achieve success through service to others, you multiply the benefits to yourself, and you ensure that whatever road you choose in life will ultimately lead you to success and happiness.

 There is no occupation or profession that will not benefit from a concerted effort to better serve others. But the greatest benefit will be to you, in the form of the self-satisfaction that comes from knowing that you made a difference, that without you others would never have received the service you provided. 

I always try to view myself  as a leader who will greatly influence how others perceive me. If you are a confident, cheerful, positive person, your co-workers, friends, and family will be attracted to your personality. (Common Now!!! Is that being egotistic? I think Not)

I would like to say a few words on ethics in the workplace; So what are business ethics?

Business ethics comes into play every day you go to your workplace; As a manager or any kind of leadership role you play you must or every company should not give any person a leadership role unless they have a clear understanding of work ethics especially when it involves situations and decisions where issues of right and wrong are addressed. Where right and wrong are defined as morally right/wrong rather than financial or business strategy”.

I believe that most organizations today have lost their way and respect for human life and individuality and thus become more concerned with their own agendas and structure due to reaching goals and quotas. 

I find it funny that top management are always talking about competencies and yet they have no idea regarding the basic ethical competencies, not just for those at the corporate steering wheel, but for all employees. 

This is the starting point for writing ethical codes of companies and the whole corporate culture develops from these values.
The following key values are regarded as essential in business ethics:
  • Freedom
  • Justice
  • Responsibility
  • Progress
  • Prosperity
  • Sustainability
  • Rationality
  I also found through the hospitality industry experiences that I have had that if you want your company to grow you must be able to understand people. I have had the pleasure to listen to Tom Peters in the past a few times and he has suggested the Seven-Step Path to Sustaining Success. At every step, the only measure is excellence. The first and the leading step for all the rest is taking care of the people.
  • You take care of people
  • The people take care of service
  • The service takes care of the customer
  • The customer takes care of the profit
  • The profit takes care of the investment
  • The investment takes care of the re-investment
  • The re-investment takes care of the future