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Saturday, October 4, 2014

IS TRUST IMPORTANT IN THE WORKPLACE TODAY-Luciano The Key Santini

Hello and I hope that everyone around the world is having a beautiful day because that is what life should be all the time a beautiful day and if it is not then change your attitude!! there you have it I did say it YES I did ! Change your attitude and when you do your day will become much brighter.

One of the biggest issues in large organizations is that of trust. We are going to talk about trust on the organization whether it is going to treat people right. Will they continue training or will they offer training to those in need or will they just let them go? These are legitimate questions to ask a human resources manager. 

I will tell you to be prepared because these type of question most of the time they have no idea how to respond and this is why? They have no trust in the people they hire.

Trust in people that they will always try to do the right thing

True trust acknowledges imperfections, accepts them as part of our individual makeup, and focuses on our positive aspects instead of expounding upon our faults. Your friends don’t like you to comment upon their failings any more than you like them to criticize you. When your friends are discouraged or disappointed in themselves, a word of encouragement will serve much better than a sermonette. 

To be the kind of manager you would like to have, be a good listener, offer advice when you are asked for it, and treasure the trust that your staff have placed in you. Praise them for their achievements and sympathize when they fall short, but avoid offering “constructive criticism” or playing devil’s advocate. Most of us expect more from ourselves than anyone else ever would, and we are painfully aware of our shortcomings. We don’t need to be reminded of them by our managers.



 What about communication among people at work? This seems to be a huge problem in large organizations and it starts at the top.

Sometimes plain wrong information

Sometimes information will be sent down from the top and we think we understand it and may even look simple so we just pass it on to someone else to convey it to the rest of staff. Then they will put their spin on the information that was received and by the time it has reached staff it has a completely different meaning then what it originally was.Verify the information being conveyed before sharing it. If your information is unclear, confusing or flat out incorrect, the message sent will be wrong. Double-check information you plan to share in the workplace to ensure its authenticity, clarity and correctness. 

When you share information that is wrong or confusing, people will not receive the intended message. I believe that clarity and simplification works from the top to the bottom. Have it be so clear  that the understanding of the facts are simple to see, the order of information and its intended use before sending a message that can't be retracted.

Why the issues in communication? There are so many answers but which are correct? I have no idea but perhaps I have a few ideas;
Keep your employees informed of what is going on within the organization. Whether it is a meeting long enough to find out what is going on within the organization everyday or a daily or weekly email. Employees will have more drive because they feel they are contributing something to the organization’s success as a whole. 


 Many things can cause poor communication in the workplace. From personal conflict to low morale to lack of motivation, poor communication will often ensue. If you examine the personalities of the people and the workplace relationships between them, it is often easy to see where the problem may lay. For example:
  • If there are individuals who have a superiority complex this may attribute to poor communication.
  • If there is an ineffective exchange of information then there will be a breakdown in communication.


What about leadership?

According to Barbara White:
A good leader is confident. In order to lead and set direction a leader needs to appear confident as a person and in the leadership role. Such a person inspires confidence in others and draws out the trust and best efforts of the team to complete the task well. A leader who conveys confidence ( Sometimes misconstrued as a big EGO) towards the proposed objective inspires the best effort from team members.

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