Transformational Leadership

Here is a short video on what Transformational Leadership means. Please share with friends.

Motivation within

Hello and thank you for your support. Please enjoy this short video and share and find that motivation within.

SWOT -What it means

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The quiet place inside your mind

Hello My friends here something to look for within you to really help you in your life and those you love; Please subscribe to my you tube channel

Great leaders take risks

Great Leaders Take Risks to challenge the status quo!!
Please share with your organization

Transactional & Transformational Leadership

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Thank you appreciated.

Change for organizational success

Change is painful for everyone but specially to an organization,however
to be successful whether in life or business you must have a plan to
implement change. Please share with people you love

FRUSTRATION a very curious word

What to do when you feel frustrated with people? Share with friends and family and bosses.

Understanding human beings as a leader

Please share with friends and family and bosses.

Life and balance

Leadership and Opinions

Leadership and Smart Goals

Motivating your teens

Communication & Implementation

Be better than they will ever be

Who are your frinends?

"Believe In What You Stand For Though Your So Called Friends Walked Out" Dr. Luciano Santini

Hello and well it has been a while but here we are again. I have been really busy working on my business model which I will soon give to the world to find success in whatever you want to accomplish. In life it is always a challenge just to get out and see the world for what it really is and not for what the media wants you to see the world. You know politics are everywhere in your line of work or just in every day life situations and the the questions are left unanswered.

I find when businesses ask me why this and that happens to them or to their business and my answer is always " I do Not Know" but let us sit,have a cup of coffee and look into this issue or situation a bit closer.

I was asked a question or actually told that what I was saying was nothing new or that they had heard it all before.

I sad to this person well I want to make sure that you and everyone else in this room understands that I am not here to tell you what to do or how to dot it but simply stating that everyone in this room needs to look at things from a different perspective.I saw a blank face and no words came from anyone int he room. I followed with we all know what we suck at,however either we have no idea how to fix it or how to move forward past the situation or issue at hand thus people become stuck or continue in the same path and then wonder why things have not changed.

We have to be able to understand our own minds or we will be in trouble from the get go.

The mind is a set of cognitive faculties including consciousness, perception, thinking, judgement, and memory. The mind is the faculty of a human being's reasoning and thoughts. MMMMM reasoning and thoughts we have to be able to look at any situation and see the reasons behind it and then look at the type of thoughts we are creating to assure us to have clarity

As an individual you have to be able to see your self in all kinds of situations because that is life my friends.

Then you have or we all have to see and understand the following: By Napoleon Hill

Many people do not understand the difference thus make the mistake with people.

Sound character begins with keen self-respect.

No one really knows for sure how we develop self-respect, but the experts believe it begins at a very early age. Parents who show their children that they love them unconditionally — just because they are who they are — build a foundation of healthy self-respect that will sustain the children for the rest of their lives. From this foundation comes the moral and ethical structure known as character. Healthy self-respect should not be confused with egotism. An egotist loves himself for the most superficial of reasons, while a self-respecting person takes pride in qualities of character that he or she has worked hard to develop.

"Believe In Your Own Skills and Know Who You Are In Both Mind And Soul And You Will Succeed"-Dr. Luciano Santini

Hello my friends and here we are once again dealing with a world where everyone is freaking out because of the voting going on and who will be our next president and on and on with the chaos all around us. I always say to people live each day with a smile and let those crazy things around roll off your shoulders and I say this only because you cannot change the world but you can sure make a change within yourself and who are at any time that you choose to do so.

It is difficult enough trying to make it in this world much less having to deal with those people close to you or those you have to work with on a daily basis. I always look for my mentors whether they are still walking this earth or not to guide my thought when my thought are all over the place. They bring me back to reality and to a sigh of relief.

Your job will never be any bigger than your imagination makes it.

Daniel Burnham, the turn-of-the-century architect and civic planner whose plan for the 1893 Chicago World’s Fair had an enormous influence on contemporary civic design, was quoted as saying, “Make no little plans.” He knew that to achieve great things we must have grand ideas. If you can imagine it, you can create it. And if you can create in your imagination the job that you would like to have, it is possible to create it in the real world. 

I find that so many people are always rushing to get to work or to the store or wherever they need to get to and once they arrive they do nothing but take their time doing what a little while ago was paramount--WHAT IS UP WITH THAT!!!!

I have no idea but what I can tell you is this that if you need to get somewhere and you are in such a hurry that you might hurt someone or yourself along the way then my friend you!! need to take a big breath and relax because at the end of the day you will realize that it was not that important 

Some people in this world think and believe that if they hurry something that it will get done faster and it might but the thing to think about is at what cost! You see people will try to make you think that you are wrong or that you do not understand certain things like policies or procedures in their world and so they will try to manipulate your mind and you as a person.

 If this ever happens to you then dig into what they are telling you that you are wrong about and then smile back at them because you will find that they are just people that have low self esteem and insecure.

people who try this on other people will eventually be seen for who they really are and well you can look at them with sad eyes and smile and let them know that you have always known who they are and what they tried to do but because you have a strong mind you will win the bullying fight and they will be crushed and then they will slowly crawl back into reality.

These type of people are every where perhaps in your own family. These people will only try to isolate you from who you really are that special and smart person whom they have known all along but you made them afraid and thus they will try to crush you and your dreams.

In many organizations they have these type of people who will try to keep you in a box as they say "Out of sight out of mind" meaning the longer they keep you away from the real action well then people will tend to forget what you have done whether great or small they eventually will forget.

Do More For People With Passion And Empathy and They Will Follow-Dr.Luciano Santini

In a world where people are loosing touch with reality, it now is becoming a world of lost children in a great big field of lies, manipulation and no leadership. I know that sometimes people do not want to hear the truth that is called reality. I also know that people are afraid of what is not known,but at the same time people can make that change if each individual decides to see what sometimes perhaps is not seen by the naked mind not just by the naked eye.

Start going the extra mile and opportunity will follow you.

Going the extra mile can give you insight and a good reputation, both of which attract opportunity. Many obvious opportunities are found in places no one else has bothered to venture. If you put in the extra effort to make a good project an even better one, or you get to know your equipment better than anyone else on your shift, you will see things others overlook and be in a position to make use of them. Leaders who need a job done think first of people they know who will do it well. If other people respect you for the quantity and the quality of your work, you will find yourself advancing past others who regard their jobs as drudgery. For all the extra service that you’ve rendered, you’ll find yourself more than amply compensated by opportunities others never grasp. 

I love this quote regarding leadership because sometimes I find that leaders fall short of leadership skills. I also find that when so called leaders believe they are leading because they sit or are given a position of leadership. These people really believe they are leaders because a position was given to them. I find that these people do not know how to measure their skills and strengths.

I know that there are some great leaders out there that are overshadowed by people who believe they are leaders only because they sit in a position of power and manipulation. I know for a fact and most of you who are true leaders out there will understand that this a true drama that goes on in the real world.

One leadership style that deal with in most cases where people lead by position of power seems to be the 

Bureaucratic Leadership
Bureaucratic leaders work “by the book”, ensuring that their staff follow procedures exactly. This is a very appropriate style for work involving serious safety risks (such as working with machinery, with toxic substances or at heights) or where large sums of money are involved (such as cash-handling).

In other situations, the inflexibility and high levels of control exerted can demoralize staff, and can diminish the organization's ability to react to changing external circumstances. This becomes an issue because in most cases there is no money involved but they seem to manage and use this style which in turn kills morality.

I believe more in the Democratic Leadership or Participative Leadership because though it is sometimes a slower process you can speed up by streamlining any process and yet have everyone involved that needs to be involved in the change.

Although a democratic leader will make the final decision, he or she invites other members of the team to contribute to the decision-making process. This not only increases job satisfaction by involving employees or team members in what’s going on, but it also helps to develop people’s skills. Employees and team members feel in control of their own destiny, and so are motivated to work hard by more than just a financial reward.

As participation takes time, this style can lead to things happening more slowly than an autocratic approach, but often the end result is better. It can be most suitable where team working is essential, and where quality is more important than speed to market or productivity.

This type of leaderships ties in really well with another style called  Servant Leadership

This term, coined by Robert Greenleaf in the 1970s, describes a leader who is often not formally recognized as such. When someone, at any level within an organization, leads simply by virtue of meeting the needs of his or her team, he or she is described as a “servant leader”.

In many ways, servant leadership is a form of democratic leadership, as the whole team tends to be involved in decision-making.

Supporters of the servant leadership model suggest it is an important way ahead in a world where values are increasingly important, and in which servant leaders achieve power on the basis of their values and ideals. Others believe that in competitive leadership situations, people practicing servant leadership can find themselves "left behind" by leaders using other leadership styles such as using their position power which will start contradictions and sometimes creates conflict among peers with different styles of leadership.

RUN CRAWL CLIMB SCREAM DO WHAT YOU HAVE TO DO TO REACH YOUR DREAMS!!!!-Luciano Santini

Hello and how are all my friends from around the globe? I was thinking this morning what was I going to write about and well honestly today I am only going to talk about motivation and engagement in general terms.

I always think about people in General and I also  watch people though out the week wondering what they are thinking in terms of motivation. I took one week to talk to many strangers and just asked them straight forward one question.

What are your dreams? 

I have to tell you that though this is a very simple question it is a very hard one to answer. The answer that I got from people in general were-

I'm working and I have children there is no more dreams.
I have no idea anymore.
No one has asked me about my dreams since I was a kid.
I am married I have to work.
The dreams I had are long gone.
I am working on them still after 40 years--Probably the best answer I got from over 150 strangers.

I do not know about you but I think if I had spoken to more people the answers would have been pretty much the same or similar to the ones above. I do not know but I am not a dream weaver nor a dream analyzer but I can say from these answers that most people get caught up on daily routines or in a job that they hate to begin with. I believe that we all start life with big dreams but somewhere down the line we are taught to conform and become like everyone else in the world around us. I want to you to notice that I said the world around us and I also want you to notice that at one time people said that the world was one giant square and if we went straight we would fall off.

www.dailygalaxy.com

I do now about you but I believe that most people believe that once they have children or grow up that their dreams are over and that is really really d\sad because it is those people that give up on themselves and end up getting stuck doing something they hate and end up being miserable and worst yet making others around them just as miserable. You know the old saying misery loves companionship" this is a true statement my friends.

The one who tries to get something for nothing generally winds up getting nothing for something.

Those who think they can get by in life without providing the same amount of value for value received will eventually find themselves working harder than ever to deceive others and receiving very little in return. Life has a funny way of evening the score. In the long run, you will get in the same measure you give. Spend your time on productive, positive efforts; give generously of your time and talents, and you will stand out from the great multitudes whose primary goal in life seems to be to get something for nothing. 

Permanent link to this post: The one who tries to get something for nothing generally winds up getting nothing for something.

You see my friends life is not an easy thing to maneuver through

it takes know how and it takes effort to get up each morning and go to work and most people do this every day and every day out the difference with those that are successful in both work and relationships I that those that tend not to conform with the daily routines nor do they buy that their they are stuck in a job they hate because these individuals will go farther and push harder then those that believe their dreams are over.

You have to push harder if you have children!

You have to push harder if you feel stuck in life!

You have to see further then your hand reach!

You have to fight for what you want!

You cannot conform to the world around you!

You have to see your life as it should be!

You need to go after those dreams you have in the back of your mind!

Say nay! to all those nay sayers and prove them wrong!!

Life is to precious to let it go by you each and every day!!!

RUN CRAWL CLIMB SCREAM DO WHAT YOU HAVE TO DO TO REACH YOUR DREAMS!!!!-Luciano Santini

"To Believe In Yourself is To Believe You Can Change The World When Everyone Else Is Looking Down on You"-Luciano Santini

 "To Believe In Yourself is To Believe You Can Change The World When Everyone Else Is Looking Down on You"-Luciano Santini

Hello to all my friends who continue to believe in my skill sets as a solutions provider. It is always a true pleasure to hear your comments and suggestions on what you want me to to write about and of course I love it !!!!

As most of you know that Napoleon Hill was a great writer and investigator in the art of wealth and well being. I began studying his books and writing many many years ago and have learned so much regarding human behavior of course studying human behavior from psychotherapists and other writers have also helped me understand why people do what they do and why they do not do what they should do.

The one one thing that has shown me what people are all about is listening,watching,speaking and most importantly the passion to to show empathy and compassion towards people no matter where they come from or who they are.

Those who create good fellowship among others will never be short of friends.

If you have a friend who goes out of his way to help cement friendships between others, consider yourself fortunate indeed. In today’s frantic, mobile, throwaway society, such individuals are exceedingly rare. With the demands placed upon us by our careers, our families, and the hectic pace of daily life, most of us have little time for ourselves, and even less for our friends. Yet we know that friendship freely given and gratefully received is one of life’s greatest gifts. 

I believe that people need to take some time out of their busy day each and every day sit back and see what the day gave them such joy,sorrow or challenges then take a look at each one of those and see what went wrong or what went right.

Did the challenge caused you to stop and think or did you just react to the situation? These are questions that we need to think about during our busy day.

I always talk about motivation and how one can self motivate if they simply ask themselves their why? 

Why do I do what I do? Do I have a passion for what I do?

The one key to realizing this is that motivation is only about exciting oneself. The rest of the deal is that you have to create urgency and goals to stay motivated. Sometimes people will get so excited that they have no goals and thus will fail reaching any goal because they did not have a plan in place to reach the goals intended.

Focus on the goal of course is also a big part of the achievement one wants, however one needs to be real careful on the number of goals set. While there are people who can focus on more than one goal my suggestion to all of you out there is to focus on one at a time.

Life is all about the legacy you want to leave behind after you are gone. We focus to much on what other people think and we fail to think for ourselves. We fail as a society today because we have allowed to conform to ideologies that do not work anymore. The past was awesome in different time areas, however times change constantly and until we all realize that time will never ever stop for anyone but continue moving forward only then will we be able to change the world.

"Be A Rebel Challenge The Status Quo Change Is Constant"-Luciano The Key Santini

Hello my friends and here we are  on another day of frustration among our society. I find it to n\be more frustrating among the younger generations due to old school way of thinking and the resistance to change.
I tell to all of you younger people out there go for it and challenge the status quo because I do and yes you will get your hands slapped and perhaps at time loose jobs but the question to always ask yourself is: Would it be worth to challenge my organization to make a change and the answer will always be YES if it is worth fighting for after all-Who are you if you do not fight for what you believe to be the right thing to do?

I love this quote;

“Here's to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They're not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can't do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”
― Rob Siltanen

 

I know that sometimes in life we will always face challenges and sometimes we need to make some vary hard choices as to whether to go forward and challenge. I know and I can tell you from experience and working with bosses that always want to stay conformed to the old way of thinking and resist to change basically will tell you they are all about change and yet their actions of course show otherwise because behind the scenes they resist change. So what do I do well I follow my mentors advise as follows;

 

 Napoleon Hill says;

The quality and quantity of service you render fixes your wages and determines what sort of experience you are getting.

The only constraints that you have on your income and advancement potential are those you place upon yourself. If you don’t like your position, or if you are unhappy with your salary, do something about it. What can you do to make yourself more valuable to your department or your company? What tasks have not been completed because no one has the time or the inclination to take care of them? Look around and identify things that need to be done. 

 

Don’t wait to be asked. If you make it a habit to seek out opportunities, to take on new tasks, you will increase your knowledge about the organization and become such a valued employee that your company can’t afford to lose you. 

I agree to try and become as valuable as you can to your organization however if they seem to under value your talents and suggestions for change then you will know what you need to do Yes!! challenge them because that is the only way that change will happen. Will it be scary absolutely it will! but change is constant and guess what change has to take place sometime in every organization and so someone will make the challenge at one point or another it might as well be you!!.

www.sobadass.me

Johnny Cash quotes inspirational bad ass. “

“I wore black because I liked it. I still do, and wearing it still means something to me. It's still my symbol of rebellion -- against a stagnant status quo, against our hypocritical houses of God, against people whose minds are closed to others' ideas.”
― Johnny Cash

DELEGATION OR EMPOWERMENT KNOW THE DIFFERENCE

My friends, my friends how are you doing on this great and beautiful day? I have to tell you that sometimes you sit and ponder on things and   and the you try to decide whether it is the right thing to do from your own mind and perspective. The issue becomes whether you hold a position where you can actually make choices for others.

People are always asking me how am I able to decipher such choices and the only answer I have for them is "I listen" to peoples needs then I will make a choice that will first benefit them and then all those around them.

To be a great leader you do not just delegate or empower people you have to listen to their needs and then make sure they have the skills and passion to do the task. Leadership must know the difference and I have asked so many people in positions of power and guess what they give me answers like- We give the tasks to those that are hard workers. 

Do not misunderstand me I just like the next leader appreciate hard workers but the question becomes are you setting them up for failure. I will simply say that task should be given to those that actually have the skill sets to do the task. Let us talk about customer service and I know that you know exactly;y what I am talking about in this section; How many people do you have in your organization that simply show up and they d their job no doubt about it they are thereon time and do their paperwork and create the data sheets and they talk to your customers, but do you ever sit and watch and see if they have a passion to do their job?

You see! a great leader does not care about their position or power all they care is that the people they have working for them are listened to and have a passion for the work they do.

 Pretty simple right! Wrong because most leaders do have this quality that are in a position of power because in their minds they only know power and they manage individuals by power of position making it stressful and they bully members of their staff by imposing their authority n them. What a waste of talent? I find so much talent wasted because leaders are to blind to see it or afraid of it and believe it is one or the other.

Professor Hasan Alzubi found these answers.

Elizabeth M Morrow ·Says - 

 

Empowerment is a complex and contested concept. It's meaning and experience depends on whether you are the person 'being' empowered or the person 'doing' the empowerment of others. Foucault would say that empowerment is a subjective experience, i.e. if you feel you have become more powerful than you were you are empowered. Habermas would say power can never be equal but it can be balanced e.g. through allocation of resources, information, decision making power etc.
From my phd work in the context of health research I found 'power' is comprised of three multifaceted components: your ability, your potential and your own sense of being (empowered/powerful). 

 

Mahfuz Judeh · Applied Science Private University 

 

Of course there is a large difference between the two terms. Delegation of authority refers to the action by which a leader grants his/her authority to a subordinate.
Empowerment is based on the idea of giving subordinates authority, and also empowering them to be able to do the job. 

 

Carol Harris · University of Victoria

The most important point is to define the way you use these two (often confused) terms. I think of empowerment as the gradual development of one's own awareness of skills, knowledge, and ability. It is gained by the recipient, but is often encouraged by another through teaching, modelling, and socially through community development. Delegation of authority, on the other hand, is usually the formal handing over of power from one person or organization to another. 

I love the last one by Carol Harris because it really shows the difference but as she mentions the two are confusing this leadership must know the difference to be able to define peoples needs within their organization.

 

 

 

 

‘My Mind Is Where My Dreams Begin My Soul Will Bring Them Forthfront Together We Will Make It A Reality’ Luciano Santini

Hello everyone and here we are again. I have tried to talk so much regarding leadership that sometimes it just makes sense to talk about leadership so much because it is one pf the most needed within every organization.

I have found that within each organization leadership somewhere in the line of the hierarchy someone does not know how to lead but is in a position where they need to lead and yet meaning the top management who placed them in that specific position gave it to them simply because they liked them and so there they are doing a job they have no idea how to do.  Pretty sad would you not say and yet we see it each and every day.

I find the quote to be a great one because when the so called leaders find that they are in fact incompetent to do their job they always find an escape goat to blame Wow WHAT!!! you have never seen or heard of that oh yes it exists. People seem not to see it at first because they were their friends and now they are the enemy.

People in general my friends know more about leadership because they are not the one leading they are the ones who will decide whether to follow you as the leader or not and if it is a NOT then you will be simply going through the motions until the people get you out of the organization.

The other side to poor leadership is that when an organization gives someone a position to lead and they find that they are incompetent then they have given that position to an amateur thus making it very costly.

One other thing that is worth talking about today that when you get int a disagreement with your boss though you know and everyone else knows that they are incompetent ask yourself one question and when you ask it make sure you understand one thing. That you understand who is in charge of your position before you you answer! My friends read this passage from Napoleon Hill:

If you cannot agree with others, you can at least refrain from quarreling with them.

When you are involved in a dispute with someone else, it may be the only time doing nothing is better than doing something. There’s a practical reason for this: When you quarrel with others — even if you win the argument — you place a great deal of unnecessary stress upon yourself. It is impossible to maintain a Positive Mental Attitude when you allow negative emotions such as anger or hate to dominate your thoughts. 

 

No one can upset you or make you angry unless you allow them to do so. Instead of arguing with others, try asking nonthreatening questions, such as, “Why do you feel this way? What have I done to make you angry? What can I do to help?” You may find that the entire situation has resulted from a simple misunderstanding that can be quickly rectified. Even if problems are more serious, your positive behavior will go a long way toward helping resolve them.

The World Of Mystery and Chaos - Luciano Santini

Hello everyone and well here we are ready to go to three baseball games.

_________________________________________________________________

 Today I thought I would share one of my poems with you.

The World Of  Mystery and Chaos 

 Luciano Santini 

We live in a world where everything is constantly changing and yet there is only silence

No cries of sorrow and no cries of joy nothing but silence is what I hear

I see people grow old before my eyes and I see young come into this world

It is not the silence but the chaos of what tomorrow brings that I fear.

I see little children become obsessed with the new technology loosing touch

I see a world of mystery and chaos moving along in silence

I see the destruction of the minds in the future today,tomorrow and beyond

I hear the leaders of this world speaking of peace and love in the news and the net

Yet I see people crying over their loved ones because chaos took them away

The mystery of this world is really not a mystery but insanity

I say insanity because though there are moments of peace there are moments of loss.

Leadership can be great when there is talk about organization and the future of tomorrow

Leadership can be great when there is no more racism before your eyes causing sorrow

Leadership can be great when you understand that people are human beings

Leadership sucks when all they care about is their golden watches and rings.

We all know and understand that a world of chaos and mystery exists all around us

Leaders need to know that people are people and that change is coming at a fast pace

The problem is understanding this world of chaos and mystery

The other issue is that the leaders are not really leaders but simply taking up space.

We live in a world where everything is constantly changing and yet there is only silence

No cries of sorrow and no cries of joy nothing but silence is what I hear

I see people grow old before my eyes and I see young come into this world

It is not the silence but the chaos of what tomorrow brings that I fear.

"Be happy courageous to reach your goals whatever they may be"-Dr. Luciano Santini

Hello to all my friends around the world who continue to support both my skills and knowledge regarding leadership development and staff development along with continued support for my speaking abilities. It has been a great year so far. I always say any day that you open your eyes to a beautiful day is a great day.

I find that sometimes we forget that though you may not have that great job that pays you a six figure salary does not mean that you are not happy and that life has not given you what you want. I find that people in general want to be happy and do a good job at their respective jobs and positions whatever they may be.

I also find that leadership falls under so much scrutiny and yet the people doing the scrutinizing have no idea how to lead themselves so they find their scapegoats early in their career so it becomes easy to delegate fault when things go wrong.I have had so many mentors in my life and many of them are no longer with us but I will tell you this; that some of the lessons you learn from good mentors will always stay with you.

All enduring success is founded upon harmonious human relationships. Napoleon Hill

Most of us are incapable of “going it alone.” Whether it is in our careers, in our personal relationships, or in life, we all need others if we are to achieve the level of success we desire. Besides, what’s the point of having it all if we have no one we care about to share it? You may choose to work with others, you may ignore them, or you may choose to work against them, but the greatest successes in life come to those who work harmoniously with others.

 When your personal goals coincide with those of another, not only does the power of your combined labors benefit you, but such cooperation also creates a synergistic effect that allows you to achieve far more than the simple sum of your individual efforts. Know that friendship freely given and gratefully received is one of life’s greatest gifts. 

I find that when leaders ignore their staff and do not take the time to listen or simply ask: How is your day going so far today miss the human touch and the opportunity to be human and earn a little something about another human being. I always ask leaders one simple question which seems to be difficult to answer for most. 

What do you want to conquer in life? Most leaders will say their staff and to get them to do what they want them to do. I giggle every time I here this because my answer is a human being must conquer their own mind first and then find the skill set that will bring people together,learn to listen to people and then be able to communicate to them. I believe that these are the main characteristics of a great leader. A leader must conquer their fear of others first; then conquer their fear that other want their positions because honestly I find that most people do not want to lead but do a great job and feel needed and wanted and the biggest of all appreciated!!!!.

One of the biggest issues I have found when I do research with staff when I coach or have to restructure processes for any small or large organization is that leaders fail big when it comes to criticizing staff for their faults. I can tell you from experience that if someone tells me that I suck at one thing or another and I can tell you honestly that in my career and life have made mistakes and I mean big mistakes but I have also made some changes and I mean BIG changes in the lives of others whether staff or friends or people that I have never met in person and my friends that is the biggest satisfaction that anyone can accomplish.

I have also made some BIG changes in my life for example people ask why do I do what I do when I could be making over six figure salaries and my answer is yes I could be and have in the past but I found early in life and in my career that choices have to be made and sometimes those choices can be life changing as they were for me. early in my career I made the choice to leave the hospitality industry where six figure salaries were easy to make-hard work and extremely long hours but I was missing my kids grow up and so I made a choice a very difficult one at the time.

I resigned and took a much lower paying position but I was closer to home and was able to make that first birthday and well the rest is history. You see my friends sometimes the choices we make can either makes us a great leader or a horrible leader that holds a high position but has no idea about that human touch that most leaders do not have and will never ever have no matter how much they try simply because of that choice they made that one time that cause them to turn on friends and family and all for that might dollar.

My friends do not misconstrue the money here-MONEY is a good thing specially for businesses! What i am trying to say here is simple when you treat your staff with respect and allow them to say what they have to say without feeling afraid and give them the time of day to listen to them the money will roll in because your customers will be happy to give you their money because you care about your staff which in turn will care about them and it will show in their ability to relate to them.

With all that said my friends-

"Be happy courageous to reach your goals whatever they may be"-Dr. Luciano Santini