Understanding The Difference Between Knowing And Sharing Information

Hello and good morning to all who continue to support my journey trying to change minds around the world by teaching a new perspective in both business and life. In business it is all a matter of learning what makes people tick and to get them to believe in your dreams. Then you have the clients who need to believe in your service or business. In business it means that you need to reach out and teach the community who you are and what you do and what you mean to the community.

In real life we know as business owners that to achieve is to believe and to believe means to be able to achieve anything we set our minds to. The issues we all run into is procrastination in both business and life. I love the following article on procrastination.

Procrastination is the bad habit of putting off until the day after tomorrow what should have been done the day before yesterday.
For an achiever, perhaps the most dangerous, most destructive habit of all is procrastination, for it robs you of your initiative. When you put things off once, it’s easier to put them off again, until the habit is so firmly ingrained that it cannot be easily broken. Sadly, the effects of the habit of procrastination are also cumulative. Its cure is obvious — action. You’ll be surprised how quickly you begin to feel better about yourself and your situation when you get going on something — anything. As British prime minister and author Benjamin Disraeli said, “Action may not always bring happiness; but there is no happiness without action.” 

I believe that the new leaders today are starting to fade out and a new kind of leaders are on the rise:We need to prepare for the new type of leadership. We need to have a clear understanding of the changes in the minds of people and the gaps that are there in the world and we also need to be aware of managing not at a micromanagement level but at a knowledge based level. 

Leadership by the New Generation

Bridging the Age Gap

 The new batch of leaders often have a completely different way of working from their older counterparts. (Keep in mind that not everyone in these generations fits the characteristics we'll talk about: we're going to make some huge generalizations here, however, hopefully these generalizations will be useful!)

For example, while boomers usually view long hours as evidence of loyalty and hard work, Gen X and Y tend to try to have more work/life balance. They've seen their parents' lack of quality of life, and the lack of loyalty companies showed to these hard-working parents in the 1990s, and they're not impressed.

They want flexible hours, more vacation time,continuous training, and telecommuting options. They expect to leverage technology to work efficiently, instead of staying late in the office to get everything done.

Boomers have traditionally felt that you have to "pay your dues" to your company – and if you hate your job, that's just part of life. Generations X and Y typically don't accept this; they want and need more, intellectually stimulating work – and they don't want someone watching them too closely to check on their progress. These new groups are independent, creative, and forward thinking. They celebrate cultural diversity, technology, and feedback, and they prefer more of a "lattice" or individualized approach to management (as opposed to the traditional "corporate ladder").

The new generations also tend to like teamwork.Statistics have shown that colleague relationships rank very high on Gen X and Y's list of priorities. Things like salary and prestige can often rank lower than boomers might expect, or might want for themselves.

 The key difference between knowledge and information is that knowledge gives us the power to take action. We can use it.

There are also two different types of knowledge, explicit and tacit:

• Explicit knowledge includes things that you can easily pass on to someone else by teaching it or putting it into a database or a book. Explaining your company's safety protocols to a new team member is demonstrating explicit knowledge.
• Tacit knowledge is less quantifiable. It's when you know that your company's best client won't make a deal unless you go golfing with her. Or when you know that your department's smallest supplier is also the most reliable one, but only if you place your order by the 15th of every month. This is knowledge that's most often learned by experience. It's the stuff you know, but don't necessarily know that you know.

Benefits of Knowledge Management

The major benefit of knowledge management is that information is easily shared between staff members, and that knowledge isn't lost if someone goes on vacation, gets sick, or leaves the company.

"Someday" For Many Has Become Self Destruction!!!!! SSDE-Luciano The Key Santini

Good morning to all and thank you for a great 2014. I would like to say how thankful and grateful I am to all those who continue to support me and my dream to be able to serve those in need either personally to accomplish and reach their individual potential or to serve your business to move it forward to the next level to reach potential and compete. I have always said that when you have a dream then you must take that first step because simply if you do not it will never ever happen it will always be "Someday".

We all sometimes believe that we cannot reach our dreams or our goals because we tend to learn habits of what I call self destruction. What I mean is that we all sit around and think up these grandiose dreams and believe at that moment that yes they can be accomplished but then that little annoying voice creeps up in the back of our minds and we tell ourselves subconsciously that it is true and so it becomes true.

If we worked on the assumption that what is accepted as true really is true, then there would be little hope for advance.

- Orville Wright - 1871-1948, Inventor and Aviation Pioneer

I really like this quote because these guys were guys that were visionaries of the future. I wish I could sit with them and ask a million questions because believe me I know about questions. The first one that I would ask is- How many people told you that you were insane to believe that could fly?

I wonder what the answer would be and if you have read their story please let me know if that answer is in their books. I am sure it is somewhere.

I ask that very same question to regular everyday hardworking people but with a twist. The question that I ask is- What are your dreams and the look on their face and yes it never fails is priceless!! The I follow up with why do you have that look? Guess what the answer is?

Some say those dreams are dead got married!--Really!

Other say -- Always to busy and have forgotten!

And some say-- It is to hard!!

But the best answer I get is no has taken the time to ever ask me about my dreams thus I have no idea how to answer at this moment.

That answer above shocks me because we have that capability to make any changes in our minds and within ourselves to never stop dreaming. We have control over what we think and do and yet we fail ourselves because of the Nay Sayers and that dam! annoying voice we believe from inside of our minds.

It's not enough to WANT to do better, you need to TAKE ACTION on your wants and your dreams.

The mistake most of us will make in life in trying to reach our goals and dreams is that we think we can get there alone. Do not think that it is not possible because I have seen people reach goals on their own but usually takes them a long long time to get there.

 

 The climb upward will be easier if you take others along with you.

When you take the initiative, you become a de facto leader whose success will depend in large measure upon your ability to inspire others to work with you. They will follow your lead when they have confidence in you and when they know they will share in your success. Few of us are good enough or lucky enough to achieve great success completely on our own. We need others to help us. When we give more in return than we ever ask of our friends and associates, not only will we be able to accomplish much more in life, but it will also make the entire experience much more enjoyable. 

I found this interesting article for those that are having a hard time getting back to the routine.

How Did You Do In Business Or In Life Last Year 2014!!! SSDE

 

Hello to ll my readers and guess what? Here is the new year umm I believe it is now 2015!! 

Here are some serious questions to ask yourself:

How was my self respect last year?

How did I do last year?

Did I do all I could have done to move forward in both my personal life and my business?

How did I do with family?

How did I do in my relationships?

I love this wisdom from one of my mentors Napoleon Hill: He says that if we only do what we need to to get by then and expect to have everything we can think of. I believe that we as humans believe that we need to work hard and sometimes we do not get what we want or accomplish what we want and we simply give up and thus only do what we need to do to get by and live our lives accordingly. I believe people in general get ambition mixed up with persistence and never get out of that mind set and stay stuck forever. The questions above are simply a way to get your mind to think about who you are as a person and to perhaps get you motivated when you sit and think about the year that just went by 2014.

 

The individual who only does enough work to get by seldom gets much more than “by.”

There is a cause-and-effect relationship between your actions and the rewards that accrue to you. When you put more of yourself into your career, your personal relationships, your religious faith, and any other aspect of your life, you get more out of it. If your ambitions are greater than simply “getting by” in life, you will never be truly happy with your company, your job, or yourself unless you do your best every day. Your harshest critic and your toughest competitor should be you.

Well my last year was one of the best years it was a year of great accomplishments and many sacrifices. It is was year of many long nights and much studying which gave me the knowledge to reach heights I never thought I would but again with many sacrifices.People I have to tell you that if you want to accomplish anything in life there will always be a sacrifice so you have to know and understand that and if you do not then you are really not accomplishing anything and that my friends is the bottom line.

As a life coach and business coach my job is to make sure that either the business or the individual reaches the heights he or she or business want to reach and not just a plan of action. Many people believe that if a coach gives you a plan of action it is all well because you have the schematic to change.

I always laugh when I see the plans of actions that were given to people who seek my assistance in reaching their goals. I ask them one simple question whether a business owner or an individual.

HAVE YOU FOLLOWED IT?

The answers I get are amazing to me because they forgot to teach the steps- step by step they simply gave the plan but what was forgotten was the techniques in other words how to do it. Our schools are the same now in our education system. The kids need help to read not simply give them books to read. The world needs to change not simply told to change it needs people to take to the streets and make the changes.

In business my friends you do not need someone to tell you to make the changes or the changes that need to happen: You need someone to explain the changes and why they need to happen and work with you side by side to make sure not only the changes take place but the right changes take place; if not it will be a waste of time and money.

 In this world of chaos we need brotherhood in life and in business to reach full potential.

Santini Self Development Enterprises works with your company as a whole but also with the individuals who are expected to change their attitudes towards the better of the organization. This is why SSDE is the solutions provider to the self and to the world of business. In our business we believe as serving you the business owner your staff and clients and not sell you anything but add value to your business,your staff and your clients lives. Our core value is to place the needs of the client before the needs of SSDE.

One of the things that most business owners never realize is many times times they have what they need they simply need to refine their tactics and perhaps retrain staff or management or both. The real questions becomes How do we do that?

 
Any job contains opportunities for personal growth if you approach it as a positive learning experience. Just as every business is required to adapt to new technologies, new competitors, and countless other changes that routinely occur, so is every individual. In a dynamic organization, it is impossible to master every task; just when you think you have everything figured out, things change. Accept such changes as a necessary aspect of business, one that makes life interesting and exciting. Napoleon Hill

Let us know how you want your 2015 to end!

Finding The Solution To Your Business Needs Or You The Individual.

Good morning everyone around the world who follow me on my journey to change the world one mind at a time through a different perspective of seeing the world for what it really is and not for what it seems.

In business it seeing the business world from a perspective of what the competition really is and what techniques to use and learn for your business to grow.

The needs are different for every business as it is for every human being they are all different perhaps just slightly different however that small change in attitude or that slight upper hand of knowledge regarding the competition would make the biggest difference would it not? Of course it would!!

I have found during my research that when a new business comes into town everyone is gung ho about and of course everyone wants to check it out and they do. What happens in the next eight to twelve weeks will define that business whether people will continue to come in for either your services or your products. People will let you know just by their actions almost immediately if they will continue coming and if they like what you offer by simply not coming back or coming back and marketing your organization via word of mouth.

In my world it is all about finding the solution to your business needs or you the individual. My friends it is all about the strategies the person needs to be able to find out who they are and what they need to reach their goals.In business it is all about sitting down and figure out the best strategy needed to streamline a process or create the technique your organization needs. It could mean training on customer service or management training. It could be finding out what kind of managers you have running your business.

 I have found that sometimes a business has the wrong kind of customers and perhaps has a need to change the way you are marketing your products or services.The guiding principles and planned objectives set by management to be followed by an autonomous division of a company. A separate business unit strategy for each division will often be prepared and used by larger companies that have considerably different objectives among their various divisions. So what is the meaning of strategy: Keep in mind that there is also structure in every organization and sometimes that has to changes as well which will bring resistance and on and on.

 

strategy

1. A method or plan chosen to bring about a desired future, such as achievement of a goal or solution to a problem.
2. The art and science of planning and marshalling resources for their most efficient and effective use. The term is derived from the Greek word for generalship or leading an army. See also tactics.

Usage Example

The international market is currently four times the size of the American one and growing, making it an essential part of any company's expansion strategy.

The only safe way to boast is by constructive actions.

It has been said that it’s not boasting if you can really do it. This may be true, but a far more persuasive argument is made when you do it first and talk about it later. Besides, good things that are said about you always carry more weight when they are said by someone other than yourself. When you find yourself tempted to wax eloquent about your achievements, force yourself to pause for a moment, take a deep breath, and ask someone else about their achievements.

I have been told to my face that I have done a great job by an organization and guess what it feels good!!. I have also been told that I have a done a horrible job at one point or another,however each time whether it was great or really bad guess what? You might ask what happened? or you can simply say to yourself: I will do better the next time and move on. 

As a leadership and organizational behaviorist I find that people do not fit a cookie cutter and all people have a different attitude and a different personality and that you have to cater to each one of them differently and if you do not but try to make a fit for all technique; your organization will fall apart I assure you that will happen; Experience and training and best of all PEOPLE have taught me that lesson and yes it took a long long time to see it and even longer to create different techniques that work and that my friends is an art.

I have also seen people try to create what I have done and well it does not work why they ask? I tell them because you are missing certain components that need to be in place for the human side of it in other words you have to convey and connect and that has never been an easy task for any consultant or trainer it is an art.

Attitudes-Business And No Boundries-Luciano The Key Santini-SSDE

Good morning my friends and how are you on this beautiful Saturday morning? We all look for the best in all people and sometimes we are so disappointed in people that we believe or begin to think that they are all the same and thus the creating of a picture in the mind of people being horrible. I want you to think about it for a bit because the next thing that happens is that you begin to believe it and then you have no trust in people.

 You cannot make all people like you, but you can rob them of a sound reason for disliking you.
Even the most popular people have their detractors. Because we are all different, with differing interests and personalities, it is simply impossible for anyone to be beloved by every individual who knows him or her. If your mission in life is to make everyone like you, great disappointment is in store. But if you are always kind and considerate in your dealings with others, they may not like you, but it will be impossible for them to dislike you. You can cement your relationships with others by making sure that you are a person of character, one who is predictably honest, straightforward, and ethical. 

When you follow such a code of conduct, you may not be sought out by others who do not share your value, but you will be respected by all who know you. And in the end, self-respect will mean far more to you than mere popularity. 

What about business? How do you get people to come into your business and buy from you and at the same tile like you and your people that work for you? It is really simple because if you have no smiling people working for you then you better just close the doors because once the negativity starts to reach the people who buy from you they will stop coming in.

Attitudes and your business:

A predisposition or a tendency to respond positively or negatively towards a certain idea, object, person, or situation. Attitude influences an individual's choice of action, and responses to challenges, incentives, and rewards (together called stimuli).

Four major components of attitude are (1) Affective: emotions or feelings. (2) Cognitive: belief or opinions held consciously. (3) Cognitive: inclination for action. (4) Evaluative: positive or negative response to stimuli.

In today's times it takes more than money to make a business work. It takes persistence and a great attitude that will make you overcome any obstacle that may come your way and to your business. These time you also need a coach that can guide you along the way through the obstacle such as attitudes with your staff and how to make adjustments to their mental way of thinking regarding your business. 

The mind has to be able to be innovative and it needs to be left alone so it can breath oxygen in to the bloodstream so it can be pushed to the limits why! because the mind has no limits!! if you feel like you have limits it is because you the person put the limitations into your mind.

Thoughts
Throughout this philosophy will be found the suggestion that thought, backed by strong desire, has a tendency to transmute itself into its physical equivalent. 

 Luciano the key Santini

Thoughts are things they are real and whatever you put into the mind the mind will respond accordingly. The mind needs to grow and it needs to become innovative on its own. In business we need to allow people to think and create especially in large organizations. When you allow people to think for themselves they will surprise you with their way of thinking and their creativity. The people that work for you will solve your problems if you but allow them to grow.

The last thing that I will say is to break down the walls between departments if you have or manage a large organization allow people to share information and allow them too talk and share ideas and have a no boundaries organization and allow everyone to be who they are allow them to know who they work with.

Luciano The Key Santini-What Is A Super Business Coach

Hello and good morning to all around the world who continue to follow my posts and always great feedback--most of the time LOL but that is OK I would hate to bore you. This past week well it was a real busy one as I am sure it was for everyone. I hope that everyone in the world who may not celebrate Thanksgiving as it is here in the USA will still have something to be grateful for each and every day. I am thankful each and every day for my family and friends and for every single one of you out there in this world.

This is a fine world for the person who knows precisely what he or she expects from life and is busy getting it.

We are happiest when we are striving to achieve a goal. When we achieve one goal, it’s a natural human tendency to set another, usually bigger, one. W. Clement Stone calls it inspirational dissatisfaction — the letdown one experiences after a goal has been achieved and before the next step toward a new one has been taken. When you begin to experience that nagging feeling, it’s time to get into action! Make sure you have a long-range plan in place so that when one short-term goal has been achieved, there is a natural progression toward the next. 

It is a funny thing to try to achieve goals when we only believe we want to do something and yet it is only inside of our heads and the we sit and wonder why thing s never ever take place. In business it is called ( I have no idea what I am doing) In life it is called procrastination. What is the difference none really because they are both the same thing.

 When a business person procrastinate which means-Procrastination is the practice of carrying out less urgent tasks in preference to more urgent ones, or doing more pleasurable things in place of less pleasurable ones, and thus putting off impending tasks to a later time, sometimes to the "last minute" before the deadline.

Once you have eliminated the thought of procrastination you then to think about what it takes to get the to end result. This will will take persistence and resilience on your part. We need to make sure that no matter what the obstacle may be we need to make sure that we have the mind set to continue no matter what that obstacle may be. 

Once you face the obstacle you then will need to understand that you will not make excuses to forget about it and wait for another day,  My friend you must become resilient to the thinking process because it will hinder you and place you in a place where you do not want to be.

This was a great day

 In business when we feel that we need to move forward to accomplishing a goal be better customer service or leadership skills training for staff or self we sometimes find ourselves lost wondering what needs to happen because your customers hate the service you are giving them. 

I know that this happens because so many times because I deal with start up business owners all the time and find that when they face this dilemma they have the most difficult time asking for help or assistance from anyone. I have talked about this reasoning many time in the past. This is one of those touchy things that as owners we feel we need to manage ourselves because we feel that no one else can manage our responsibilities.

The main thing to do is to train someone to do what you were doing prior to the obstacle coming into play and started to affect the business side. I have worked with many owners that tell me that they will never find someone to run the business the way they do. 

One of the best ways to accomplish this is by appropriately positioning your business will enable enable you to show your clients what your company is all about. This will enable you to communicate a clear message to everyone both internally and externally.

 Many parts need to be in place for a super business coach to be recognized as an expert at business coaching and  most clients are dependent on a known reputation of creating great relationships and creating a  mutually profitable relationship with a customers.

Life Reality Theory Experience Which Will Help You And Your Business To Better Performance--Luciano The Key Santini

Hello and good morning to everyone. I was thinking what will I write about today and well this is what I came up.

Performance appraisals are they fair? Some people might think that this my way of thinking and it is not I do research and talk to many people in high positions in companies and this is how I come up with solutions not theories to help them gain an upper hand in their community or in their lives and if they do think that this is my way of thinking I will laugh and as I always say-I can only control me myself and I and what other people think  or say is all on them and their insecurities.

Well to begin let us take a look at what they should be? Well the truth my friend they should not even exist!. I understand there will always be a need for top managers to have something in place but it could a real conversations with people and the top being CEO'S and so on must be able to have those real conversations with people and be real and authentic. 

I find on my research that most people during interviews regarding their performance reviews are already aware of what they need to do and say and yet be afraid to say the truth about matters in the organizations that might really be troublesome.

Most of the time performance mean nothing to a smart and educated and most important experienced manager or CEO simply because they already know what the outcome is going to be coming from management above them.

Here are just a few of thing that go wrong when upper management sit down with someone who they know has much experience. They already know they are not going to get the outstanding and the great check marks and they accept it for what it is. They the managers who just received this sh!@#$%%^^s will walk out of the meeting laughing to themselves in a WOW! but I am OK and will continue doing my job to the best of my ability.

 Why such a great attitude? When I have done surveys and spoken to so many managers during my research they all seem to say the same thing. I have two choices they are either I continue my job until promotion happen where I can really make the changes where I can or I can leave as soon as something better comes my way.

I also know that there is a central tendency which means upper management will almost always rate employees close to the midpoint of the scale which is always irrespective to their true performance. I want you to think what this does to an experienced person. 

This will if an inexperienced employee could hurt feelings, bring their self esteem down create an insignificant feeling of fear which really does not exist. This will also cause low morale among that individual. This performance review will also fail nine out of ten time the intended purpose which is supposed to be to develop a person. They are also counter-productive to the organizations values simply because the people giving it does not understand the value of that person.

 In an article by (Tony Juncaj) He says these reviews will fail because the way they are structured will violate the common sense.Do you think a person will commit to something if you force them to do it and hold a gun to their heads or if you invite them to do it? This why we have those conversations in the washrooms because we do not dare say anything that will offend the boss.

By Josh Patrick 

A friend who does research specifically on this subject says the following:

Talking about performance once a year is a waste of time. It needs to be a constant, ongoing discussion for habits to change.

 Managers never saw the value in their own reviews. I’ve found that if you don’t have a good experience in a process you’re expected to perform for others, you most likely won’t do a good job yourself. This was certainly true in our situation. I reviewed our supervisors poorly, and they in turn did an even worse job with their direct reports.

 We never saw results. This is the big one. If we had seen a payoff from the time and effort we put into reviews, our management would have been more enthusiastic about the process and more willing to invest the time.

I’m sure there are some companies that have had good results with performance reviews, but I haven’t found any — at least none with fewer than 200 employees. I always thought there had to be a better way, and I think I’ve found it.

In the past two years I have been working a new process that I call persistent  coaching which I will discuss on my next post.

Dan Bobinski

 Show me one person who received useful feedback from his/her performance review and I’ll show you nine people who didn’t. In fact, you are probably one of those nine. According to a study by the Society for Human Resource Management, 90 percent of employees say that performance appraisals are not only painful, they just don’t work.

Here are just a few reasons why I think performance reviews are problematic, and more importantly, what you can do differently:

Problem 1: Most reviews are written using generic forms. These forms usually include sections titled “communication,” “punctuality,” “enthusiasm,” “knowledge,” “quality,” “team work,” “growth potential,” “leadership,” “policies and procedures,” etc., etc. Granted, the idea behind generic forms is to create fairness, but the simple truth is that jobs are too diverse for the generic approach to be effective.

 Bigger problem: Most reviews are written annually.  This requires a manager to reach back into 12 months of memory and try to remember all aspects of a person’s performance. Usually what happens is only the highlights are remembered (be they positive or negative). If the manager and employee are friends, scores are easily inflated. If not, the manager may emphasize the negative and that become the focus of the review. What’s missing? The small service projects, the extra time spent helping a co-worker, or the training classes that were attended on the employee’s own time.

 How can we fix these issues in your company simply give me a call or via linked in or email. Link up with me and we can talk yay!!! Problems will always be there and employees will always present challenges to either themselves or to the employer; The question is who do you go to for true advice not the B!@#$$%%^^&t you hear about or theoretical stuff I know I know we went to college to learn this but the reality is that what you received in school was all theory: THIS IS THE REAL WORLD BABY!!!

 

  The richest persons are those who give most in service to others.

Financial wealth is only one measure of success. The truly happy and successful individual is the man or woman who is healthy, financially secure, challenged in his or her career, and is making a difference in the lives of others. It isn’t always easy to render service to others. The world is a cynical and dangerous place where others are likely to mistrust your motives. They can be convinced only by consistent, sustained, outstanding service that is enthusiastically and cheerfully offered. In time, even the most cynical individual will come to accept your willingness to go the extra mile if you are sincere in your offers of assistance and in the service you provide.