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Saturday, June 22, 2013

Accountability= Failure is a Success Only If You Learn From It-Santini Self Development Enterprises-Luciano Santini

 On Goals Luciano Explains the key to setting goals in both business and life.

Good morning to all my friends who read and follow my blog postings. Today I want to talk about a touchy subject called accountability. Now let us be honest first of all because sometimes we believe in our minds that we are always accountable for our own actions and the truth of the matter is that yes we think we are but are we becomes the real question.

 "Failure is A Success Only If You Learn From It"-Luciano Santini

I have found that when someone brings up a topic that few people either do not want to talk about or have issues admitting to themselves that perhaps they are not perfect and the other that they do not know everything could and does become a real problem for any individual that really believes that.

What is accountability and what does it mean to each of us?

Accountability is:
Accountability means taking responsibility of one's activity. In public service, the idea of accountability is that the performance of institutions, groups and individuals be judged according to some measurable criteria.
  First, no one has a clear, consistent definition of accountability. Many talk a good game, but few actually know what it means. My second thought is that most often the call for more accountability is really an unspoken desire for more consequences (i.e., reward for achievement and punishment for failure). 

Lets talk about what and how it will affect you as an part of staff or as the manager of operations. I love this article by a friend of a friend of mine who wrote this a while back and I remember clearly when it was first published and thought wow this a real clear definition and broken down to what it means to be accountable.

One needs to understand what this means and how to apply the structure in any organization or any team. If the team does not understand what it means and understand the end result then for sure the team will fail however if the manager or the leader of the team it for that matter any team the project will fail.

People ask me all the time so what is it exactly what you do Luciano?
My short answer is I provide solutions to your problems and if i do not have it then I will find someone who does but I will always find the solution to your problem or issues you as a person or your business is facing that is what I do in a nutshell my friends.


 by Paul Gillard, PhD & Rachel Radwinsky, PhD

What is Accountability?
When shame-faced politicians, greedy bankers or celebrity executives say “I take complete accountability for my actions” at their mea culpa, please-forgive-me press conferences, we generally accept these types of statements as apologies (even when paired with “voluntary” resignations). Is this how someone is held accountable? Accountability is more than a phrase that is part of a scripted apology.
 Accountability quite literally is the ability to account for one’s actions.

So now that the high-level definition is out of the way, let’s fully define and lay out the true meaning of the term, starting with what needs to be in place for accountability to exist:

1. Clear Goals Must Be Established: Quantifiable project objectives should be defined, documented and communicated

2. Adequate Resources and Authority Must Be Granted: Sufficient resources (e.g., financial, technical and human), control and influence must be made available.

3. Specific Consequences Must Be Predetermined: Outcomes for success and failure are established, documented and communicated.
If any of the above are not satisfied the employee is well within his or her rights to question the assignment and address the gaps before proceeding. We realize this is a strong statement, but perfectly legitimate if he or she is to be accountable.

Let’s explore one in a little more detail.
Establishing Clear Goals
Ambiguity regarding desired outcomes for a given project must be eliminated and great care taken to ensure that all involved share the same definition of success. It does not matter who the leader is, projects that begin without a clear, shared picture of the end goal(s) are doomed to failure. Project goals should be Relevant, Realistic and Reportable.
  • Relevant – goals are aligned with overarching business objectives
  • Realistic – attainable given the known constraints
  • Reportable – performance against the key success metric(s) can be objectively quantified and communicated.
 The employee may physically complete the work, but if the manager controls the decisions/resources, the manager is still the one accountable. When such projects fail, the manager is at fault not the direct report. Or stated more eloquently, when the manager is pulling the strings, he can’t blame the puppet for bad performance.


As A Manager…
As a reminder, setting the expectation and granting the authority are keys to establishing accountability. We would like to place emphasis on the final key – consequences. One of the toughest things a manager has to do is address failure. There is no easy way around this issue – to establish accountability, the manager must meet this challenge head-on. Put clear, meaningful consequences in place, and by all means follow through.


As a Direct Report…
Before accepting a task, look at the accountability structure. If you are not aware of the expectation, do not have the proper authority to act and do not know what the consequences will be at the end of the day, you may find yourself in a bad situation. 

Build a case for getting clarification of goals, assignment of resources and the authority to act and make sure you know the consequences. Finally, be prepared to accept the consequences if you do fail. Do it gracefully. Own up to your behavior and learn from it. That is accountability.

On The brighter side of life let us talk about positivity. We all want to be positive but sometimes life just throws some curve balls at us and we find ourselves stuck in time if you will because we have no idea what to do but break down and sob--boo hoo boo hoo.

Well friends boo hooing is nothing more then an excuse to our behaviour. What do you mean Luciano!!! well friends it is simple when we are around those that are negative move away from them!!!! and find those who think like you do positivity is like a virus once it gets going you cannot stop it and the same goes with once you surround yourself with negativity it becomes very difficult to stop it as well.

Things to remember my friends keep an open mind;
Stay around those who carry a positive attitude.
Find things that gives you or puts a smile on your face.
Go outside tomorrow early before the sun rises and watch it rise.
Do these things and your life will change but you have to be accountable for yourself and your actions if you do not  and remember:

 "Nothing Will Change Unless You Take That First Step"--Luciano Santini

Saturday, June 15, 2013

We All Make Mistakes Learn And Change--Santini Self- Development Enterprises



Good morning everyone and maybe good afternoon in some places of the world for my readers.


Both adults and youth need advice and ways to find themselves and to be able to see different perspectives on life and their environment that they have created. You see my friends we can create our own environment no matter what we choose it to be we can create it it is up to us as individuals to do so  and figure it out.

We all make mistakes believe me!! I know I have made a few in my life but I saw the consequences afterwords and learned from them at a young age. Sometimes we are so caught up with our daily routines that we forget who we are and that is the time to catch ourselves and make the change needed.

You see friends we always want to be the best at whatever we do. The truth is that it takes time to get there it not something that comes overnight. The first is about being and believing that we know everything. Hello we do  not know everything and you must come to terms with that.The most difficult challenges we face each day are the ones we either create ourselves in our mind and need to be cleaned out.

if we want to accomplish anything we need to get better at it whatever that might be because one thing for sure if we are not getting better we are surely without a doubt are getting worse.










 A positive mental attitude is an irresistible force that knows no such thing as an immovable body.
Time and again we hear stories about ordinary people who do seemingly impossible things when they find themselves in an emergency situation. They perform Herculean feats of strength and endurance, things they never dreamed they were capable of doing.

 Wouldn’t it be wonderful if you could harness that strength and make it available anytime you need it? You can — if you believe you can. No doubt you can remember a time in your life when you were exceptionally focused on your objective, a time when you achieved more in less time than ever before. Perhaps it was an impending vacation that motivated you to get everything done before you departed, or perhaps it was a “must pass” exam that helped you focus your concentration.

 The intensity that you developed in those situations is always available to you when you have a Positive Mental Attitude.

Saturday, June 8, 2013

"Be Able To See The Unseen" Santini Self Development Enterprises-Luciano the Key Santini

"Be Able To See The Unseen"

I always think about this quote that I wrote a few years back and think about what it really means to me as a person and the reason why I wrote it. What I mean by this quote is really easy to understand you see my friends sometimes we have to see something coming our way before it happens.
 
 Take your morning for example: You already have framed out the day how and what is going to happen and then something happens and now what do you change the entire agenda or do you stick with it that becomes the real question.
 
You stick with the agenda because you saw ahead of time that perhaps the day would not go as projected and changes have to be made and so you make them smoothly because you have an understanding that sometimes things happen along the way.

 This is life in a nutshell figure out each day and plan what and how you want your day to be or turn out and if it does not- make the changes smoothly simply because you were able to see the unseen of the challenges that might come your way. Do this and your life will become easier to manage.

Let us dive right into business stuff: I call it stuff because we think up stuff that works YAY!!!

 Ways to Super Charge Your Business Success
 "Same-Old" is out -- Getting attention with something new is in. To get new business, you must strive to be innovative and dramatic.  For example, an insurance agency, offered "the biggest steak dinner in town" if it couldn't save any person money on their car insurance. This challenge was enough to make the telephone start ringing off the hook for days at a time. 

The customer flow was "absolutely crazy" for days.  The bottom line: dozens of new insurance buyers and tons of new cash flow -- and all they had to do was fork out the cost for a half dozen steak dinners! 

 Be more creative. Pushing direct-mail pieces out the door or sending the newsletter to the mail room isn't doing the job. Ask yourself: "Will anyone be intrigued enough to read the mailer--before tossing it in the wastebasket?" Ask the same question about the company newsletter. 

A highly creative approach is necessary to be different and distinctive. Creativity costs money. But, if more people read the ad, take time with the newsletter or decide that the offer in a mailer makes sense, you have accomplished the goal.

Get rid of the self-serving nonsense. Most company publications, ads, letters, brochures, and other sales materials are filled with words, photographs and information that do nothing more than toot the company's horn. No one cares that the business says it is the "best," "oldest" or the "biggest." Pictures of the staff are only interesting to the staff.

  A better approach is to ask prospects what they want to know about your company. We doubt anyone will be anxious to see pictures of the CEO, chairman of the board or the executive vice president.

Saturday, June 1, 2013

In Life We Simply Get Started By Taking The First Step To A Better Tomorrow"--Luciano The Key Santini


"In Life We Simply Get Started By Taking The First Step To A Better Tomorrow"--Luciano The Key Santini

Good morning everyone out there and how is the weather in your area.? Please take time to sit and pray for Oklahoma. It has been devastated by tornadoes and so much destruction all around. Sometime we face obstacle that just make our lives chaotic and sometime destroys who we are as people. Sometimes the pain just is too much to handle and we loose our selves in destruction.


We loose our loved ones which can be the worst loss of all believe me I know I have lost people n my life that meant the world to me and yes I too was at a point where there nothing else to do but either make it in life or loose life as a whole. 

We can all choose to make it regardless of the hardships and destruction that comes our ways we can make it YES we can!! my friends we can!!

Now my thinking from Napoleon Hill:



 Nature yields her most profound secrets to those who are determined to uncover them.

The field of science is perhaps the best illustration of how success always seems to come to those who apply the principle of accurate thinking in a persistent, determined effort. America’s great inventor Thomas A. Edison is said to have failed 10,000 times in his attempt to develop a workable electric light bulb. He learned from each failure and refused to quit until he succeeded. 

Breakthroughs occur every day because a determined person continues to search for solutions to complex problems long after everyone else has given up and gone home. You may not invent the light bulb or the next supercomputer, but you can find creative solutions to old problems if you apply the proven principles of success consistently and persistently.

We learn from our failures and also from our success or better said we should and most fail in this area because once they have a taste of success they feel they have reached the ultimate goal and guess what they have just had a taste of success and not total success--Not Total Success- I want you to really think about that and what does this mean to you and to your business.

As a business coach once in a while I will meet someone who not really has a need for my services: They either have or are working with a business coach and are successful so what i do is this: I ask if they have any situation or issue they may be facing and and I say (What if I gave you a four hour workshop for free to fix your issue. Their mouth drops because they ask me so what is the catch and I say no catch just the opportunity to serve you and your needs that's all.


What just happened is the following- I just made a new client and word of mouth will spread and clients will call who have done business with this person and voila your business reputation begins to grow. Please understand that it sounds easy but in reality it is lots of work so be prepared for that and give your best though it is free.

People are always asking me questions and one of my favorite is hey Luciano would you mind if I ask you a question and I say of course you may ask me any question as long as you do mind the answer we will be good so shoot. 

I get a look of what does that mean to me? I just laugh and continue listening and of course most of the time people in general do not like to hear the truth and yet we need to hear the truth because if we do not hear it soon we will continue lying to ourselves and that is not good not good at all.

One of the best way to inform people of negatives and or positives in their lives is by communication of which is an art in itself. Communication is one of those things that we do everyday now whether we do it right is a whole other question we need to look at.

We need to understand that the world is constantly changing and there are so many ways to communicate and we as business people or just simply put we need to find the correct ways to communicate wit h each other. Once you have that skill or the art as I like to put you will be so much better off and you will find that your life can change. 

You will learn to understated people better and they will stop asking so many questions because you would have made communication easier to understand. These skills will take time so do not think of giving up on yourself so easily it will come as long as you practice daily.


If you need a resume scrub which means looking at it a making suggestions email me or find me on Linked in or Facebook join me by sending a request and we will take a look at what you have and make the best suggestion possible.

If you need a life coach to guide you in the right direction and assist you from a different perspective send me an email my way

Remember that I am here to serve you to the best of my ability and to help you reach your goals either in business or personally--Luciano Santini CEO of  
Santini Self Development Enterprises


Sunday, May 26, 2013

"Life Is Only Great When We Choose It To Be Great) Santini Self Development Enterprises-Luciano (The Key) Santini


First things first
 "Life Is Only Great When We Choose It To Be Great)
Santini Self Development Enterprises-Luciano (The Key) Santini
Good morning my friends and yes it is Memorial Weekend!! On this day  we at Santini Self Development Enterprises would like to give thanks to all those who served this great country to keep us safe from all those who want to harm us. This is the day we give thanks and remember all those who served and fallen in the past for each one of us to wake up each morning walk outside your door and see the daylight one more time. To give thanks to all those who dies to keep our children safe. Thank you Thank you Thank you one million times and that my friends is still not enough thank yous.

 
You can find this photo at www.therock.com

In all reality there will never be words to describe how we grateful we are to each soldier and their families for the ultimate sacrifice they gave. Those that are with us and yet feel abandoned we are here for you. THANK YOU TO ALL FOR EVERYTHING YOU HAVE GIVEN AND STILL CONTINUE GIVING.


During hard times and obstacles and challenges that we will face each and every day can be difficult but the truth of the matter is that we need to dace any challenge head on and make the best choices to help any situation and the most important thing at this point is to stay positive. Sunday is a day to relax and get all your thoughts together and ready yourself for the coming week.

Business Section:
I cannot miss this from Napoleon Hill
 
 
The chances are that your job likes you precisely as much as you like it, but no more.

You are the world’s greatest expert on your job, and you can make it into what you choose. You may have a job description, but there are few jobs in the world that come with detailed instructions. A job description simply provides a foundation upon which you may build the perfect job for yourself. When you give generously to it, a job responds with a full measure of satisfaction, personal growth, financial rewards, and promise for the future. If you are in a job you absolutely hate, and you have considered all the alternatives and decided that you will never like your job, find something else. But if you, like most people, dislike a few things about your work, but on balance believe you have a pretty good position, get busy making it the greatest job in the world. In your career, as in life, you get in direct proportion to what you give. 

Business obstacles and Challenges

 Despite this encouraging progress, a confluence of global environmental challenges is putting more pressure on corporate environmental sustainability strategies to get to scale quickly. Not enough non-profit businesses have integrated with each other into their long-term decision-making. And, as it stands today, existing practices are not enough to protect the resources that society and businesses depend on.

The obstacles facing most nonprofits is to look beyond working with each other—to build sustainable, long-term relation-ships that fundamentally change the way they function as organizations. Statistics show  that nonprofits are exploring mergers, consolidations, and joint ventures with increasing frequency. Each of these options goes beyond the cur-rent definition of working as one. Where working with each other instead of against each other implies coordination of service, strategic restructure-ING requires changes to the corporate structure and, frequently, a change in the organization’s locus of control.
 
No nonprofit organization can long survive and succeed in advancing its mission while living independent of of other nonprofits. Nonprofits gain information, political power, and personal and professional support from and in concert with other nonprofits. Thus, close working relationships, partnerships, and even joint ventures between nonprofit organizations are a fairly natural occurrence.

In life and especially in business we all have many opportunities to collaborate or partner with others, In In my line of work I've done many, especially with my history of being a speaker/trainer,coach and I have to tell you that when something seems to good to be true let go and walk away. Sometimes all seems great and looks awesome but then again do your research and find that if this is the right company and the right person to do business with.


Saturday, May 18, 2013

All Over The Place Blog But Fun -Santini Self Development Enterprises-Luciano The Key Santini

Good afternoon everyone and thank you for taking the time to read my blog. Today was a changing day in my life. I saw my baby girl graduate from college with her B. A. in Business and Science and well I stared at her and though about the day she came home from the hospital and I was able to hold her in one arm and now look at her. she is a beautiful woman now and I was just like wow I have a grown up woman as my daughter.


As she walked across to receive her Degree I remember the day she graduated from first grade and I was so proud of her and each year after that she made me proud and now I was really proud of my baby girl. The years have gone by so quickly and yes I do realize time however time will slip away on a daily basis if we do not take the time to be aware of it.


The definition of time management:

Time management is the act or process of planning and exercising conscious control over the amount of time spent on specific activities, especially to increase effectiveness, efficiency or productivity. Time management may be aided by a range of skills, tools, and techniques used to manage time when accomplishing specific tasks, projects and goals complying with a due date. This set encompasses a wide scope of activities, and these include planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing.

 Initially, time management referred to just business or work activities, but eventually the term broadened to include personal activities as well. A time management system is a designed combination of processes, tools, techniques, and methods. Usually time management is a necessity in any project development as it determines the project completion time and scope.



 Concentration

You cannot succeed in life by scattering your forces and trying to do a dozen things at the same time.

The major themes arising from the literature on time management include the following:
  • Creating an environment conducive to effectiveness
  • Setting of priorities
  • Carrying out activity around those priorities
  • The related process of reduction of time spent on non-priorities
Business and time management wow this  is a hit and miss for most managers and corporations because they simply do not understand time management or know how to train their staff how to time management and how it works.

Do you need a business coach that can do this for you and assist you with techniques that work of course you do and do not pretend you know how to do it already because Franky mt friends you need to be honest with yourself first and the your coach whether it is me or not be fair to us coaches. I say the latter because sometimes business owners believe that we are miracle workers and we are not!!! We will come in and teach you well some of us will teach you what you need to learn from a different point of perspective then what you the business owner have been seeing things from hello!!.

Sometimes we believe we know all there is about management and training our staff and how we converse and convey information to either our staff or more importantly our customers.

I love this techniques because most manager believe that they need a response to every dam email they send out immediately and when they do receive it well they get pissed off and the people then they get to sending more emails on why they have not responded and i laugh because I get them as well LOL.

First, this one rule could change your ability to manage your time more than anything else, which is why it's first: If you are a slave to your email responding,and particularly if your pc is set up to notify you immediately upon the receipt of any incoming email, then I urge you to make this simple change - it will dramatically improve your control over your time. 

Turn off the pop-up or noise which notifies you that you have mail. For many people this the single biggest obstacle to successful time management. Establish a new habit of checking your email at certain times in the day, when it is sensible for you and the business to do so - say, first when you arrive at your desk or start work, second just before lunch, third around an hour before normal business closes.

I urge you all so called bosses out there to read this over and over;
People are a fundamental component within any successfully developing organization. Take away the people and the organization is nothing. Take away the people's motivation, commitment and ability to work together in well-organized teams, and again, the organization is nothing. 

Conversely, inspire the people to work well, creatively, productively, and the organization can fly. Logically therefore, the development and proper utilization of people are vital to the success of all quality management initiatives. 


How to make a change that would change the way a business does a process better then before:

 Many work processes are developed  and stay that way for many many years and never change and thus become the standard on how to do that process and find out down the line that in order to progress and move with the changes processes need to change to benefit the organization.

This can be very challenging for the new innovative manager because the old timers will resist and they will make life difficult.

I cannot stress enough to any business owner or manager that the major objective of creating a plan or any plan is effective management communication before starting any integration or streamlining.

First let me define what streamlining is:
To improve the efficiency of a process, business or organization by simplifying or eliminating unnecessary steps, using modernizing techniques, or taking other approaches.

Sunday, May 12, 2013

Happy Mothers Day To All Moms-Santini Self Development Enterprises-Luciano The Key Santini

Hello to all the mothers out there. Mothers are special to all of you who are lucky to have one. This blog post is in dedication to all mothers and specially to my mother who left us four years ago. MOM WE LOVE YOU AND MISS YOU AND THANK YOU FOR GIVING US LIFE AND TOUCHING SO MANY PEOPLE WHILE YOU WERE HERE ON THIS EARTH. THANK YOU MOM.


"Mothers Are Forever- Happy Mothers Day !!Mom I miss You.
 
NOW WHAT IS MOTHERS DAY;

Mother's Day in the United States is an annual holiday celebrated on the second Sunday in May. Mother's Day recognizes mothers, motherhood and maternal bonds in general, as well the positive contributions that they make to society. Although many Mother's Day celebrations world-wide have quite different origins and traditions, most have now been influenced by the more recent American tradition established by Anna Jarvis, who celebrated it for the first time in 1907, then campaigned to make it an official holiday. Previous attempts at establishing Mother's Day in the United States sought to promote peace by means of honoring mothers who had lost or were at risk of losing their sons to war.
Traditions on this day include churchgoing, the distribution of carnations, and family dinners.[1] The holiday has been heavily commercialized by advertisers and retailers, and has been criticized by some as a Hallmark Holiday.