" You cannot give credibility to people without a record of achievements'-Ken Nissely

Hello my friends and how are we doing this fine day. Today is a great day because it looks a bit cool but clear and great to perhaps do a little traveling. I was just involved in a leadership seminar which was awesome and many questions were asked regarding leadership. One question that was asked was: How do we as staff know we have a leader in  place? My friends you have to understand that some leaders were in the room as well who operate this organization and knowing this myself was crazy but hey! they asked me to come and I told them ahead of time that these type of questions could be asked and to be prepared.

Here is my answer. I stated to the people that asked this question that in order to be able to have and know a leader is in place it would have to be someone that show passion towards people, someone who can inspire the people to follow the vision of the organization and someone who stands by them regards of good or bad choices.Leaders need to have an understanding of their staff in order to have expectations met in any organization due to this issue many leaders will fail.Leadership is not about knowing all the new technology that has reached corporations or about how good they are with paperwork.

People have to believe that the leaders they are to follow have the competency to guide people in the right direction and be someone who believes in their abilities to do the right thing. people must see the leader as being capable and somewhat effective. I believe Ken Nissely of James Expressions put it, " You cannot give credibility to people without a record of achievements'

Then I was asked what that meant exactly. Well I said it means that if a person is in a position of leadership and only leads to what they think and believe is leadership in ways such as "My way or the highway" in other words leads by power of position and not show passion and compassion to people then my friends that is no leader that is a person who somehow reached the top perhaps with good intentions but lost their way throughout the years or simply was not competent.

I have to say that in today's world of business it is becoming well known that the generalist manager and or leader is coming to a close specially in the knowledge of different industries. I see and notice many leaders believe that they are doing the right thing when in fact they are bringing down morale and affecting the organization in so many ways. I tell leaders that operate an organization where services are given may have very little contact with actual clients but in order to be a good leader he/she must have the competency to be a great consultant in that industry.

A leaders must be able not only to show people they can lead them but also to inspire them to reach their potential and also show ways to encourage them during hard times.I find that when people know that their leaders has no credibility or little credibility what happens is the following;

They will do great work when they are watched closely. people are only motivated when money is involved or used as an incentive.They will also react to new policies in a very slow way because they feel unsupported and the big one! unappreciated!.

One thing that most leaders fail to understand is that there is a big difference between having people follow you and receiving support then giving orders from a point of view of the position a person holds
.Maureen Fries says that "Leadership is getting people to look beyond their own job description for ways to improve and challenge the process".

The Business World Needs Positivity

Hello my friends, continuous readers and supporters  of this blog. Today I would like to start out with a big thank you to all who support my cause and read my blog postings and who share what I have to say. I just want to say that what I do write most of the time comes from the suggestions you the readers send me to write about.

Today I received a suggestion regarding building a positive environment in the workplace and I have to tell you that of course it starts with leadership and their efforts to make that happen. I have seen many times where you create one as a leader and here comes your boss and because there has been no drama in a while they must create some just to make it exciting for themselves because it affects everyone else in a very negative way and they do not realize it or they just do not care.

Here is what happens to so many good leaders in many organizations when you try; Many managers leave their leaders because they have no relationship building skills ( The so called leaders).

Here is just one story that seems to ring around many organizations;

 I was qualified, and had done the majority of the responsibilities already, so I assumed the job was mine. Much to my surprise they brought in an elderly women from another store who because she had been around for 20 years leadership assumed that she had the right skill sets. She was really bad at interacting with people, asked my help with everything, and I might mention she was creepy in the way that internal customers cringed when she approached them.

I find the problem to be most of the time that management is very controlling and mostly sits in the office all day watching the employees to see how many minutes they are late.

Here is a great way to start thinking for yourself by Catherine Pratt www.Life-With-Confidence.com She explains it this way;

There is an African proverb that says,

"When you cross someone on your path who is more committed to their hatred than you are to your love, then their hatred will take the place of your love.” 

The moral of this proverb is that you need to make the commitment to yourself that you will walk with positive thoughts and have joy for life. Don’t let the negative people bring you down. It’s very easy to get caught in that trap. Step 1 is to be aware of your thoughts and try to focus on the positive. Listen to your thoughts, are they positive or negative? 

 If they’re negative, try to look at the situation from a different angle and make it a positive. This gets easier with practice. Also, just because everyone around you is unhappy doesn’t mean you have to be. This can be tough to do but it’s definitely worth it. If you can train yourself to be positive in these types of situations, you will be able to deal with almost any situation you come across. 

 Remember, most of the time environments are all in how you think about them. If you think it’s a horrible place to be and there’s no hope, that’s exactly how it will be. If you look at it as a learning experience and a challenge to come up with meaningful solutions, you will be able to find the answers. 

 Whether you love your job or hate it is really going to depend on how you view it and what you’re willing to do about it. You have much more power than you may think. Instead of feeling like it’s hopeless, view it as a challenge to actually make a real difference in your workplace. You’ll appreciate the results as will your co-workers. You definitely have the power to change a negative environment into a positive, fun place to be. You can do it.

 

 

 

 

 

 

 

 

Only the highway of useful service leads to the city of happiness.

Psychologists who study human behavior have concluded that we are happiest when we are striving to achieve success. It is the act of striving, not the successful completion of the task, that provides the greatest psychic rewards. When you strive to achieve success through service to others, you multiply the benefits to yourself, and you ensure that whatever road you choose in life will ultimately lead you to success and happiness.

 

 There is no occupation or profession that will not benefit from a concerted effort to better serve others. But the greatest benefit will be to you, in the form of the self-satisfaction that comes from knowing that you made a difference, that without you others would never have received the service you provided.

I hope you really enjoy this posting and please feel free to send me more suggestions regarding what you would like to read about or send suggestions. I am open to anything!!

 

The Mind Is Your Most Powerful Asset You Own-- Luciano The Key Santini

Hello my friends and how are we doing today. I hope that this year has started well for both you as the individual and also for your business. I know how difficult it can be trying to get something started whether it is personal or in business. As an individual it is your job to keep a positive attitude at all times and yes it can be challenging of course it all depends on the situation.

As an individual you need to look at whatever the situation is from a perspective of what it is and what it means to you. If you look at the situation in the regard then you can pretty much see the issue and now you can make a plan that works for yourself and fix it. I know what you are thinking sure if it were that simple and guess what I get that it is not an easy thing to do however you must realize one thing and this is extremely important to understand from the beginning. 

One that life is not fair because I hear that almost every time I assist someone with their dreams and goals. You have to understand that the mind does not differentiate from wrong thinking or good thing from a positive attitude to a negative attitude. If you as an individual can see and understand what this means and are able to know when the negativity is setting in then you have won part of the game already.

You have to understand how the mind works at least just a little bit and of course know who you are as a person. You must remember my friends that as a child you felt invincible and were not afraid of spiders per say up until began to grow up and started to see the reality of life that life was not fair. I know you remember saying this to someone at least once in your life or perhaps you say it everyday.. 

As you know I have studied Napoleon Hill for many years and have looked in depth at his way of thinking and I find his wisdom to be a learning experience. Take a look at this tip form him and let me know what you think of it:

 

Don’t look to the stars for the cause of your misfortunes: look to yourself to get better results.

There are many things you cannot control, but you can control the only things that really matter: your mind and your attitude. External forces have very little to do with success. Those who program themselves for success find a way to succeed even in the most difficult of circumstances. Solutions to most problems come from one source and one source alone: yourself. Living life to the fullest is a lot like shooting the rapids in a rubber raft. Once you’ve made the commitment, it’s difficult to change your mind, turn around, and paddle upstream to placid waters.

 But it’s the excitement and adventure that make it all worthwhile. If you never make the attempt, you may never know the depths of despair, but neither will you experience the exhilaration of success. 

Read it and re-read it because if you can understand this with what I have written above the you will be to a great start and for sure a great day!!!!.

BUSINESS WORLD-- 

In the business world it is the same thing with a slight difference and that is that it is no longer just you because now you have staff to help and teach and train and then you have the most important thing mmmmmm oh yes your customers! which can and will make you or break you and your will.

Leadership means to lead through both the hard times and the good times and to be able to understand people and yourself and how to handle both clients and staff. The hard part is when you have to adapt to changes and perhaps you can do that with no issues but what about your staff. They will challenge you and resist. I can tell you right now and here that what I find is that people get fired almost immediately and my question always is why? The answers I get really piss me off to be honest because these people are the leaders operating the organization.

I start out with a few questions to these so called leaders;

Why are you wanting to fire these people?

Answer: Because they have no skills and they are lazy. This is perhaps the number one answer I get from leadership. 

My answer: Perhaps it is not they are lazy or do not have the skills, perhaps just perhaps you the leaders do not have the skills and are to lazy to realize what is happening. Yes they get upset but as a life/business coach it is my job to show you what is happening and sometimes it is not what you want to hear because you are the leader!! I get it and understand but you have to have the skills to understand both clients and people that work for you!! period.

Leaders loose focus and could be because of the pressures of leadership. Leaders cannot communicate and if they know how they do it poorly causing some major issues. Let me tell you one thing that I hope you understand if you are a leader in your company- Leadership is not an easy position it requires continuous training of staff monitoring and motivating which by the way can be the most difficult to do. Leadership must also have the ability to adapt to change and be able to implement any changes needed for the company to survive. 

The last thing that I will let you know is this because sometimes leaders in many organizations believe that what made the company or organization successful 100 years ago will continue to make it successful today and well sometimes what made is successful 100 years ago can bring about it failure today. Time have changed mindsets have changed and well people continuously change we need to adapt and quickly or be left behind.

 

 

Changes In Both The World Around Us And Our Faces--Luciano Santini

Hello my friends and how are we doing this day as we get ready to celebrate Martin Luther Kings Day. There is much to celebrate regarding the changes just in the workplace not to say everywhere else.Here is a little history;

 From Wikipedia, the free encyclopedia;

Senators Jesse Helms and John Porter East (both North Carolina Republicans) led opposition to the holiday and questioned whether King was important enough to receive such an honor. Helms criticized King's opposition to the Vietnam War and accused him of espousing "action-oriented Marxism".^[4] Helms led a filibuster against the bill and on October 3, 1983, submitted a 300-page document to the Senate alleging that King had associations with communists. New York Senator Daniel Patrick Moynihan declared the document a "packet of filth", threw it on the Senate floor and stomped on it.^[5][6]

President Ronald Reagan originally opposed the holiday, citing cost concerns. When asked to comment on Helms' accusations that King was a communist, the president said "We'll know in thirty-five years, won't we?", in reference to the eventual release of FBI surveillance tapes that had previously been sealed.^[7] But on November 2, 1983, Reagan signed a bill, proposed by Representative Katie Hall of Indiana, to create a federal holiday honoring Dr. King.^[8][9] The bill had passed the House of Representatives by a count of 338 to 90, a veto-proof margin.^[4] The holiday was observed for the first time on January 20, 1986.

The bill also established the Martin Luther King, Jr., Federal Holiday Commission to oversee observance of the holiday, and Coretta Scott King, King's wife, was made a member of this commission for life by President George H. W. Bush in May 1989.^[10][11]

Here I am celebrating Dr. Kings Birthday

 ^{______________________________________________________________________________________________}

^{OK now regarding business engagement in the workplace. I have found that while many companies continue to spend millions of dollars on developing their staff well most of the time it is a waste of time. Ans while we may ask ourselves why is that? I believe that most companies know the reasons behind the challenges. I believe that most people just do not want to change or they simply are not given the right direction to change.}

^{Most companies believe that the reason their companies fail regarding development of the workforce is because there is a lack of good people when in reality it is the lack of skills. What do I mean by this well let us start by showing some statistics corporate training grew a 15 % between 2013 and 2014 meaning that this is the highest growth in seven years.}

^{According to Brightspace by D2L shows that most people will be leaving their jobs for new opportunities and while it normally takes about 3 to 5 years to fully bring up a professional up to speed or full productivity many millennials have admitted that they will be leaving companies within 2 to 3 years because of development issues.}

I found this on Google images and well take a look at this and then take a look at your staff and you better figure out where your organization is at this point and time.

 

^{This is a very important issue that organizations need to understand because large organizations are going to loose so many people due to retirement and all that knowledge is going out that door and as soon as that occurs well guess what happens next CHAOS!!!!}

^{Leaders and managers need to come together and talk about their development strategies and how they will implement. Here are some fun facts to ponder upon;}

^{51 % percent of your staff in a large organization actually in any organization are not engaged and 17.5 are actively dis-engaged. It is believed according to statistics and research that 78 million baby boomers will be leaving the workforce in the next 20 years of which 10,000 retire every day. These are astounding numbers so think  about this question! Where is your organization in this number?}

^{Generation Y at over 75 million outnumbered the baby boomers in 2015.You have to agree whether we like it or not that though the generation Y  is the end user in actuality regarding the technology today they are the ones who will catch on faster and able to run with any new technology that may be coming.}

^{This world will become very difficult to operate if people in leadership role do not get off their assets and begin to catch on with the program. Leaders today think that because they are in a leadership role they are immune to what is coming well guess what leaders!!!! You are not and if you do not prepare,learn and teach well then good luck because you will be swallowed up by a much younger,faster technology savvy millennial!!.}

 

Organization Theories And Reality Dr. Luciano Santini

Hello my friends and we are in one of those worlds where a person is measured by their success regardless of education and background. Just take a look at some of the most successful people in the world. They are the richest and  the most well known. The reason is simple they did not care about what people thought as far as their ideas and just believed in success for their life and now well they have what they wanted wealth fame and happiness.

In business it is the same process if you are serious regarding your success. If you care what your competition think about your ideas and never move forward regarding those ideas well my friends you will be swallowed up like the Whale who swallows the smaller fish in the ocean. Remember you are a small fish in the ocean of business and therefore you must innovate always to stay above the competition.

There are many theories in business for success but that is not what makes things happen. One has to remember that theories are theories;

Definition

A set of assumptions, propositions, or accepted facts that attempts to provide a plausible or rational explanation of cause-and-effect (causal) relationships among a group of observed phenomenon. The word's origin (from the Greek thorós, a spectator), stresses the fact that all theories are mental models of the perceived reality.

 

Assumptions, accepted facts. Just these twp for example assumptions and you know what happens when you assume anything- People get into trouble people ruin other people because of their assumptions pretty crazy and could be a career destroyer. Accepted facts are not facts they are facts that have been accepted if you think them to be true or believe they worked for one person  which will probably not work for the next one.

Let me just say that the basic human relation factors shows the operational conditions in any organization and what do I mean by this: Well regardless of the talent you may have in your organization if you do not have someone to lead them in the right direction with clear direction you have nothing. This is no assumption or accepted fact this is reality!

This usually will happen depending how your management is leading the team in any organization. Most managers will act as how thy think and will manage people the same way according to their way of thinking.

There are many theories out there to follow but you can do your own research and see what you are working with.

I will give you a few examples: Autocratic theory is to run an organization by fear somewhat but the jist of it is that a leader will show his/her power expects obedience from staff and depends on the fact that they are the boss and as far as morale well staff will be in compliance thus manager/leader will be happy and in a comfort zone.

How many times do you feel like talking back to your boss when they scold you or give you a project that you know you hate but take it to keep him/her happy and of your back!! I am laughing at this point because I know you have at one point or another right!

Well we do not talk back to the boss but we most certainly think back and they stay as thoughts in the minds of the frustrated individual which will in turn become aggression within the person which could lead to violence in the workplace!! When the person quits he/she may go off one the manager who made their life miserable.

I guess leadership is a pretty big need to run a n operation,but what does a leader look like or need to show to be a leader int he eyes of his peers and employees. Well from my research it seems like society is catching on regarding leadership skills or have they? I have spoken to human resource people who have their positions because they have some kind of thought process regarding human behavior and yet I have found that they lack the skills to build relationships with people. I have found that a leaders will show his style by his/her acts rather than by their traits.

Organizations today look for certain traits for a leader and create this cheat sheet if you will to follow during interviews and make a person fit into all of them and then fail to find the right person because they do not have the skills to find the right person. Why is this? It is because you will never ever find one person to have all the traits because leadership is situational issue it works around a situation when faced and either they will deal with it and solve it or not. Dow this make him/her a bad leader well it depends on the situation.

In a research that I was involved in our university we asked people what were the issues they faced with their worst bosses and they are; The disrespect they showed when they had ideas or suggestions; They had no skills building relationships; Very bad emotional intelligence and extremely bad communication skills.

I believe that these pretty much sum up what any organization might be looking for in a leader but the real question is will you find one-good luck my friends.

The key is when you hire a leaders look for those things but if they do not have them all the question then become what do you as an organization have in place to teach them those skills that are missing.

Understanding People At Work--Dr. Luciano Santini

Hello and a Happy new year to all who continue to follow me and support my dreams which is to bring and change minds  one a time. I have some great ideas for the new year some of which are the following. I will be publishing a life journal which was inspired by my kids. It is a journal of great quotes and how they helped me achieve my goals. 

Today I would like to talk about what I call the reality of psychology in organizations. While studying psychology many thought that I was going to be a therapist which is a big no. I am not a therapist though at times it feels like I could be during some of the coaching that I have done to top executives in the hospitality industry

OB or organizational behavior is one of those things that will become very important to understand in the coming years due to all the millennials that are going into management or all millennials coming into large organizations. The leadership in some large organizations like Google, Apple just to name a few have been preparing for the future only because they are so caught up with technology by the minute. 

What is psychology and some may or may not know nor understand what it is. Psychology is a science that seeks to measure explain and sometimes try to change the behavior of people or animals. One major issue that I have found that the leadership in place in most large organizations do not understand what this means.

In most places you will find that most people are disengaged,bored, hate their jobs and last hate their bosses due to lack of understanding of behavior which will always bring up or create issues in the  workplace or with peers due to the lack of understanding on technology. What the biggest issue seems to be most recently is that when millennials are hired they end up leaving quickly.

 I did some research and spoke to over 1000 students that had just graduated from universities or city colleges and had found employment where leadership was 45 years old or older and found that they had a hard time coming to work due to lack of training and simply because they could not communicate with leadership and leadership would write them up because they could not keep up with them and they would blame them and tell them that they were being insubordinate.

What leadership needs to understand that if they do not keep up with millennials they are going to find themselves out of a job real soon. Leadership needs to understand that all these issues come from a lack of training and learning for themselves and because they simply resist to change. If leadership continue to resist then the outcomes will not be good because it could lead to a major deficiency for the organization.

There are three major issue in organization that most leaders have to deal with and they are as follows absenteeism seems to be a big one and that is again because when an employees finds themselves bored or know that there is no way to progress or promote and their leadership do not listen to them then they either will miss work or do just enough to keep their jobs until they find something better.

Another one is productivity, when employees have a clear understanding of who they are and what they can actually contribute to the organization but continue to get shot down on any suggestions then they give their ideas to others and find other positions where they can grow.

Another is the most noticed one which sometimes leadership blame on bad hires when the truth is the the issue is not the hires but leadership the one I am speaking of is TURNOVER OF STAFF!!!!.

I will leave you with this which most leadership lack in most organizations; Have a clear understanding of human behavior, you do not need to be a therapist though that would help but here is the jist of it. The goals of OB is to be able to try to predict,explain and control human behavior--Crazy I know!! but if you want a smooth operation better get a certificate or some classes under your belt or the alternative is to find yourself out of a position.

Tell Them Loudly"Watch me succeed"-Luciano Santini

Good day everyone and how are all my friends doing? I read about Steve Jobs a while back and the creativity this man had in his mind was just incredible. I read article that people would write about him and some were pretty negative and I always wondered why. I found the reason was that those who either were very envious or were afraid of his creativity and mostly his competition. He believed in a great product that changes lives and he followed his dreams, but he would have never ever accomplished it if it had not been for his teams that assisted him create the products Apple is so well known for.

I believe that life is the same way because sometimes you will take risks and hope for the best and yet you will find resistance and the negativity all around and well my friends you have to be able to stand up and say hey " I can do this and just watch me do it and well just go for it despite the negativity"-Luciano Santini 

My friends if you want to accomplish anything in life or in business you just have to take some risks when people challenge you just have to smile and let them know that no matter what happens you make it in life and in business.

Leadership is not an easy task for even the most seasoned people. I find that the better you are as an individual in mind and soul your leadership will come through as long as you do not allow negativity to poison your mind. Let us face reality with a strong stand of mind and allow our minds to grow within ourselves. My friends when we allow others to enter our minds with negativity our minds become vulnerable to failure because we allow our minds to weaken. In business my friends if we allow our competition to takes us down in our minds then we are beaten before they do or say anything.

Technology is the future and both in life and in business one must be aware of this future. My friends take a look at your children and see how advanced they are with technology. We as individuals cannot allow ourselves to stay behind. Just to give you a look into what and how technology affects both your life and your business; There are over one billion users on Facebook and there is over 72 hours of video uploaded to YouTube every single minute. My friends think about this and how this could make your business boom or fail as well as your personal life.

There is a vast difference between failure and temporary defeat.

Napoleon Hill

There is no such thing as failure, unless it is accepted as such. Every defeat is temporary unless you give up and allow it to become permanent. In fact, temporary defeat often makes us stronger and more capable. Each time we try and fail, we learn something that helps prepare us for eventual success. Only in the classroom is there a single correct answer for every problem. If you try an approach that doesn’t work, try something else. When you view adversity as nothing more than a learning experience, your successes in life will far outnumber your failures.

Please share with someone who needs to build self esteem or their confidence.