Hello and a Happy new year to all who continue to follow me and support my dreams which is to bring and change minds one a time. I have some great ideas for the new year some of which are the following. I will be publishing a life journal which was inspired by my kids. It is a journal of great quotes and how they helped me achieve my goals.
Today I would like to talk about what I call the reality of psychology in organizations. While studying psychology many thought that I was going to be a therapist which is a big no. I am not a therapist though at times it feels like I could be during some of the coaching that I have done to top executives in the hospitality industry
OB or organizational behavior is one of those things that will become very important to understand in the coming years due to all the millennials that are going into management or all millennials coming into large organizations. The leadership in some large organizations like Google, Apple just to name a few have been preparing for the future only because they are so caught up with technology by the minute.
What is psychology and some may or may not know nor understand what it is. Psychology is a science that seeks to measure explain and sometimes try to change the behavior of people or animals. One major issue that I have found that the leadership in place in most large organizations do not understand what this means.
In most places you will find that most people are disengaged,bored, hate their jobs and last hate their bosses due to lack of understanding of behavior which will always bring up or create issues in the workplace or with peers due to the lack of understanding on technology. What the biggest issue seems to be most recently is that when millennials are hired they end up leaving quickly.
I did some research and spoke to over 1000 students that had just graduated from universities or city colleges and had found employment where leadership was 45 years old or older and found that they had a hard time coming to work due to lack of training and simply because they could not communicate with leadership and leadership would write them up because they could not keep up with them and they would blame them and tell them that they were being insubordinate.
What leadership needs to understand that if they do not keep up with millennials they are going to find themselves out of a job real soon. Leadership needs to understand that all these issues come from a lack of training and learning for themselves and because they simply resist to change. If leadership continue to resist then the outcomes will not be good because it could lead to a major deficiency for the organization.
There are three major issue in organization that most leaders have to deal with and they are as follows absenteeism seems to be a big one and that is again because when an employees finds themselves bored or know that there is no way to progress or promote and their leadership do not listen to them then they either will miss work or do just enough to keep their jobs until they find something better.
Another one is productivity, when employees have a clear understanding of who they are and what they can actually contribute to the organization but continue to get shot down on any suggestions then they give their ideas to others and find other positions where they can grow.
Another is the most noticed one which sometimes leadership blame on bad hires when the truth is the the issue is not the hires but leadership the one I am speaking of is TURNOVER OF STAFF!!!!.
I will leave you with this which most leadership lack in most organizations; Have a clear understanding of human behavior, you do not need to be a therapist though that would help but here is the jist of it. The goals of OB is to be able to try to predict,explain and control human behavior--Crazy I know!! but if you want a smooth operation better get a certificate or some classes under your belt or the alternative is to find yourself out of a position.
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