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Saturday, May 24, 2014

Feelings And Facts What Is The Difference-Luciano The Key Santini--SSDE

Please share this QR code with as many people as you possibly can YAY!!!!   
Remember Nothing Ever Happens Unless You Take That First Step-Luciano The Key Santini  


I would like to dedicate the first paragraph to all the Veterans out there and to what MEMORIAL DAY means.
 
Memorial Day is a US federal holiday wherein the men and women who died while serving in the United States Armed Forces are remembered.[1] The holiday, which is celebrated every year on the final Monday of May,[2] was formerly known as Decoration Day and originated after the American Civil War to commemorate the Union and Confederate soldiers who died in the Civil War.

  Graves at Arlington on Memorial Day.JPG

 By the 20th century, Memorial Day had been extended to honor all Americans who have died while in the military service. It typically marks the start of the summer vacation season, while Labor Day marks its end.

Many people visit cemeteries and memorials, particularly to honor those who have died in military service. Many volunteers place an American flag on each grave in national cemeteries.


Well I guess what I would like to say is thank you to all who continuously believe in my abilities to be able to change the world one mind at a time and businesses as well Thank you Thank you soooooo very much.
Today was a very special day because I was not able to create or write my blog this morning because I had to get up early and practice with my son for his playoff game against an undefeated team and guess what he was prepared when the time came.

The team won the game and so now they will play them one more time because the other team beat us two weeks ago.

Why am I talking about a kids game well because if stop and watch kids either playing at the playground or playing in one of these games we can learn things like: What it is to have fun?  What it is means to live in the moment? I find that most people once they grow up and start a job and a family they forget to live in the moment and forget what it is to have fun.

These kids were having fun and yet playing their hearts out because they knew that if they lost the season would be over. When I speak to employers about their staff or team I ask a basic question does your team realize that if they do not play as a whole they may loose the season. The employer always asks -I do not understand what you mean.

 I state to them that if the staff does not understand the game of customer service then they will lose their paying customers and eventually y lose their jobs. You see if employees cannot have fum while doing their jobs then as an owner you need to take a real close look at this and find people that will have fun and enjoy your customers and each other.

Now let us talk about facts and feelings
I as leaders all the time how do you manage your people in this type of business and of course they never have the right answer because they themselves manage with feelings and make their daily choices with feelings ouch!!! I always think about the poor guy that no one likes because someone a long time ago started a rumor that he was a horrible employee therefore everyone treated him accordingly.

I would like you to think about this and please comment or send me your comments via linked in.
If you make choices based on feeling and emotions then you will always make the wrong choices because emotions will always get the better of us.

Make choices based on facts and not emotions. I hope this makes sense and if does not then let me know why not OK? Ok.

 
 Do your job precisely as if you were your own boss, and sooner or later you will be.
The American system of free enterprise is based upon the premise that every individual may profit in proportion to his or her labors. In today’s hectic, highly competitive, global environment, however, you may feel that you are not adequately recognized and compensated for the contribution you make. The next time you feel overworked, underpaid, and unappreciated, remind yourself that you really are in business for yourself. Your product is you. Are you the kind of employee you would like to have if you were the boss? 

When you are considering a difficult decision or when you are thinking about how to avoid an unpleasant assignment, ask yourself, “If this were my company, how would I handle this situation?” When your answer is that you would take precisely the same action you are considering as an employee, you are headed for bigger and better things. You will soon be the boss.

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