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Showing posts with label Expert Customer Service and leadership trainer.. Show all posts
Showing posts with label Expert Customer Service and leadership trainer.. Show all posts

Sunday, January 15, 2023

 Hello everyone,



Hello everyone,

I am writing today simply about what is right and what is wrong. We all have our own opinions and beliefs about what is right and wrong, but it is important to remember that everyone’s opinion is valid and should be respected.  People in general work hard and want to achieve, but sometimes that becomes very difficult. This could be due to many factors, such as lack of resources, lack of motivation, or a lack of knowledge. In these cases, it is important to take a step back and assess what is really important. Is it more important to achieve a goal, or is it more important to be happy and content?

The answer to this question will vary from person to person, but it is important to remember that there is no one-size-fits-all answer. Everyone has their own unique set of circumstances and needs to make the best decision for themselves.

We all need a little of the EVAN© leadership style in our lives. Empathy, value, attitude, and nourishment of the mind are the four pillars of this leadership style. Empathy is understanding and being aware of the feelings of others. It is a key quality for any leader to possess, as it allows them to better understand and relate to their team. Value recognizes the importance of each individual and their contributions to the team. A leader should strive to create an environment of respect and appreciation for all team members.

Attitude is the way a leader carries themselves. It is important that a leader has a positive attitude, as it sets the tone for the team and encourages them to do their best work. Finally, nourishment of the mind is essential for any leader. This means taking the time to learn and grow, so that they can be a better leader for their team. Tell me which style do you not see there and why is that? This style took a long time to create and finally it is here. #leadership #team #people #drlucianosantini #EVANleadershipstyle

Thursday, December 6, 2018

STUPIDITY

Hello it has been a little while my friends,
 
 I believe always in doing the right thing. What is leadership and what it stands for; 
 
1) Leadership is defined as “a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more coherent and cohesive.” A good leader is one who is always three steps ahead of the others. He looks out for the people before himself not the other way around which most do-go ahead and prove me wrong! 
 
 2) “A great leader posses a clear vision, is courageous, has integrity, honesty, humility and clear focus. ... Great leaders help people reach their goals, are not afraid to hire people that might be better than them. The ones who are afraid and keep the good ones down and away from becoming shinning stars!! Why!! 
 
3) My friend Faydeyi Femi says that; Humanity will remain endangered if it fails to understand the concept of leadership well which is akin to servant hood and servitude.A good leader must be a good servant in deed and in act.Any leader that fails in being a good servant has failed woefully and it can be concluded that such a leader has misconstrue the concept of leadership as a tool of oppression. hashtagleadership hashtaghumility hashtagrights
 
 

Saturday, August 23, 2014

LEADERSHIP AND ORGANIZATIONS PSYCHOLOGY-Luciano The Key Santini--SSDE

 I would like to start the conversation with the following wisdom from Napoleon Hill

 
  Defeat
If the thing you wish to do is right, and you believe in it, go ahead and do it! Put your dream across, and never mind what “they” say if you meet with temporary defeat, for “they,” perhaps, do not know that every failure brings with it the seed of an equivalent success.

Defeat we all have experienced it at one time or another in our lives and if you are one of the lucky ones who has not as of yet my friend you will. There will be times in your life when we all have to go through a difficult situation and then it will be how we interpret the issue or situation and how we handle it as well.

How we handle the situation will allow others to see our character of who we are and also whether we deal with anger or not. Defeat sucks and causes other issues internally. What you need to do is simply find a role model to guide you  and teach you what they know and how they understand defeat.

LEADERSHIP AND ORGANIZATIONS PSYCHOLOGY
Organizational Psychology provides knowledge and expertise in the ways individual, group and organizational factors influence organizational performance, problem solving and decision-making.


 INDIVIDUAL CHARACTERISTICS. All managers wish it was a simple task to keep all employees motivated and stress free but the question becomes what are the drivers to make this happen and what do managers or top level executives need to have a clear understanding of.

I believe them to be personality issues and culture clashes. What happen when a manager has a person from a different part of the world and the language that is spoken is not understood but misunderstood. There are clashes between the new employee and the old employees. The manager does not understand what is going on simply because they are not trained in diversity in cultures. I find that most organization will give a one or two hour PowerPoint presentation on diversity and truly believe that that will give a clear understanding and so I laugh yes!! I said I have laughed in such classes to myself of course and then the worst part is that I have to say it was a great presentation AHHHGGGGGG!!!!!

That is not diversity training it is a power point presentation and all were here because they were told to be here!!!


 

By University Alliance
LEADERSHIP QUALITIES
  • Self-assessment:  IF YOU ARE A GREAT LEADER YOU MUST BE ABLE TO ASSESS YOURSELF!! You must know and understand that though you are great at what you do you are not perfect so you must take a good look withing and figure out your shortcomings and then understand your weaknesses.Knowing your areas of weakness does not make you weak; on the contrary, it allows you to delegate to others who have those abilities, in order to achieve the common goal. Rather than clinging to the false belief that they can do it all, great leaders hire people who complement, rather than supplement, their skills. Working on your areas of weaknesses will improve your leadership ability – and recognizing them makes you more human.
 Sharp perception: Do you know how people really perceive you? Effective leaders do. They have an easy level of honest communication with their teams and their peers, and a thorough understanding of how they are perceived. Testing others’ perception of you can be as simple as observing their behavior. Are your co-workers and team members relaxed around you? Does all conversation stop when you enter the room?

If you really want to know what people think, just ask them. You may receive feedback that you’re not listening or showing appreciation as well as you could be. If you’ve established an environment of honest and open communication, you should be able to ask about your good qualities and the areas you need to improve on. Your staff will appreciate your effort.

  • Responsive to the group’s needs: Being perceptive can also help a leader be more effective in knowing the needs of the team. Some teams value trust over creativity; others prefer a clear communicator to a great organizer. Building a strong team is easier when you know the values and goals of each individual, as well as what they need from you as their leader.
  • Knowing the organization: Effective leaders know the organization’s overall purpose and goals, and the agreed-upon strategies to achieve these goals; they also know how their team fits into the big picture, and the part they play in helping the organization grow and thrive. Full knowledge of your organization – inside and out – is vital to becoming an effective leader.
 SHARE WITH ALL YOUR FRIENDS AND BOSSES ALIKE!!!