To Know What You Do Not Know And Admitted Is Key To Business And Life-Luciano The Key Santini

Good morning everyone and how is everyone doing this wonderful day. Thank you to all who follow me and continue to inspire me to write for you and for all the great comments and suggestions. Know what you do not know and admitted that you need help understanding a concept or a task will give you more credibility then doing a task and not know what you are doing and never asking for clarity.

Here I am facilitating a great seminar on Leadership

People who will try to stay up with a knowledge based person but who will never admit to their incompetence. I find this sometimes to actually hinder a business person because this does not mean that the person is stupid it simply means this person does not know or understand. The person however will be considered stupid when they do not admit that they need help to understand what they do not understand in the first place.

Incompetence

Sam Ashe-Edmunds has been writing and lecturing for decades. He has worked in the corporate and nonprofit arenas as a C-Suite executive, serving on several nonprofit boards

Incompetence means different things to different people, but generally it denotes the inability to do a job to a satisfactory standard. If an employee completes a task on time, without errors and the way he was asked to do the work, the employee is considered competent. If the final product goes beyond what was asked of the employee, the employee is more than competent.

 Indicators of incompetence include work being submitted late, over budget, with errors or requiring considerable help from others. There is always the other side to this story and that is  that sometimes the person who asks someone to do or complete a task either does not know how to do the task themselves or they gave the wrong instructions to begin with. This happens more then the professional world wants to believe.

Poor Communication

Just because you give someone instructions doesn’t mean you’ve done your job. A competent employee asks coworkers or clients if they received the message, if they understand it and if they can meet the request. Waiting until deadline to learn that a project won’t be delivered is another form of incompetence -- you should check in with key stakeholders during the course of a project to evaluate its status. If you are not able to properly and clearly communicate your thoughts or your superiors’ instructions to others, leading to problems at work, you are not competent to work with others, no matter how good your intentions.

How often does this happen when your boss tells to do a task and then you have no idea how or what to do? This also happens all the time I see this on a daily basis with organizations and well it is funny to see but not funny on the consequences for the unfortunate people who receive the tasks but no real direction from those who have given the task.

It is a reality that most organizations know is happening but tend to ignore due to lack of communication skills or lack of having skills to resolve any kind of conflict.

Employee engagement
Here is another huge issue in all organizations large or small non profit or for profit. This issue is across the board through out the world. Employee engagement doe snot happen by OSMOSIS, believe when I tell you it does not happen by OSMOSIS it really does not!! I hope I made that very very clear because some leaders!! believe it does and yes it makes me laugh to see this take place in front of my eyes and then I ask did they understand what you just said and the reaction is of course they did they have been here for a long time.

Then I ask another question: Do you know what you just asked them to do? The answer is yes of course. I then ask for an explanation and of course this where it starts to get clear to me that NO!! they did not know what they asked they only knew what it meant and how it should take place theoretically and that is where the problem lies in most organizations.

Most (Leaders)  theory works in the real world and guess what?
THEORY:

  THEORY (noun)
  The noun THEORY has 3 senses: 1. a well-substantiated explanation of some aspect of the natural world; an organized system of accepted knowledge that applies in a variety of circumstances to explain a specific set of phenomena- I like this one but never the less it is accepted knowledge and the key word here is variety
2. a tentative theory about the natural world; a concept that is not yet verified but that if true would explain certain facts or phenomena- This one well I believe it is self explanatory.
3. a belief that can guide behavior- Key word here is guide!!

Josh Bersin

Contributor

Creating a high performance work environment is a complex problem. We have to communicate a mission and values, train managers and leaders to live these values, and then carefully select the right people who fit. And once people join, we have to continuously improve, redesign, and tweak the work environment to make it modern, humane, and enjoyable.
And despite the simple models engagement vendors use, the reasons for low engagement and turnover are varied.

• Some companies are going through transition and the leadership and management hasn’t re-engaged people.
• In others the workload is too high and the performance management process is flawed.
• Others have a lack of investment in development and talent mobility, making it difficult for high performers to advance.
• Some have a non-inclusive culture (perhaps as a result of history) and cannot attract and retain today’s more diverse workforce.
• Others just have old fashioned working conditions that simply make work difficult.

Our research shows that building a highly engaged workforce takes combination of many things, each impacting people in different ways. And with the influx of younger workers and the proliferation of technology at work, the whole environment has to be more flexible and transparent.