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Saturday, October 5, 2013

Business Sense And Communication--Santini-Self Development Enterprises


Well hello everyone and here we are on a beautiful morning that I have been waiting for all week.  Last week on Thursday I was asked to speak at a business school. The Santa Barbara Business School in Santa Maria. It was a real pleasure to do so and it was fun.

I find that solely speaking to people in general about a subject and not about their dreams and goals well to me personally show that we as individuals do not care for other human beings. I opened up the class with having the students allow me to ask certain questions about their dreams and goals.



I was so surprised as how they opened up  about their dreams and I said WOW!!! I explained to the students why I do this and of course they asked me why. I asked each one of them- How many times have you been asked about your dreams in the last month or less and for that matter any of you in the class.

Guess what the answer was-The answer was NONE!!!


You see whether as an employer or an employee we need to ask our employees about their dreams and their goals and if we can help that process to get them in the right track then we do it we just do it and it can be as simple as getting them to think about them ( Dreams) 



We then spoke about human resources and the business side of that course. It was a fun class to speak to.


Now let us talk a bit about business and how sometimes creating requirements instead of meeting the needs of clients become an issue.Oftentimes those who develop requirements for collaboration platforms aren’t the same people who are going to be using them. Requirements are usually put together in the form a big list which someone can go down and check off. 
The problem with this is that it is created but never tested or tried out before implementing.
 
Then if any issues arise in the future such as employees not using the tools, those who developed the requirements can say, “we checked off everything you asked for, it’s not our problem.” I have seen this before and well the creators brush it off and just blame others when in fact it was created by top management individuals.

This is a situation I have seen many times and the problem is that many of those responsible for these initiatives aren’t looking at the big picture, they are purely focused on the  requirements instead of actually understanding the problems that these ideas need to solve and how employees are going to use them.

 When top management does not communicate the issues to employees to inform them of any new developments then they are kept in the dark thus causing resent and resistance. 

Communication is crucial.

In other words when something is created without in put of the actual people who are the front lines OOOPS you are on your own that will be the answer you will get from top management.


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